Great Product, Amazing Support
I'll start by saying I'm returning this product. This is simply because I have a very similar great product and this just doesn't add enough benefit to me for switching. That said I wanted to still write a review primarily because of the amazing support. Before I get to that I'll hit on the product. It's a very viable and great product and I highly recommend at least trying it. I had no complaints on it, though I honestly didn't spend a huge amount of time testing it, but rather seeing if it was worth a switch from what I currently use.
The Customer Support. Customer Support is huge to me, and I think most of us on here. And the customer support was top level. I had a little bit of a tricky issue I was trying to resolve..went through the AI assistant and finally said let me talk to a person. Within probably 3-5 minutes I had both owners (I believe they both are) on a Zoom call helping me resolve it. Not only that but after it was good they continued to provide some general tips completely unrelated to my issue, but on how to best utilize the platform. Of note..they didn't have any reason to believe I was going to return it so there wasn't a sales agenda effort going on...just amazing support. While it doesn't fit me I hope the company does great here and wish them the best.
Raj_Dealintent
May 9, 2024Appreciate the feedback ShaneMWP 🙏