Q: Andreas... I can't find a way to submit a support request (or I looked incorrectly)
Hey....
I bought "Powered by (one-time payment) Add-on." Now I wanted to buy the Extended (one-time payment) Add-On and saw that it includes "No backlink".
Does "No backlink" mean the same as removing "Powered by"?
If not, all good. But...
If yes, is there a possibility to get a €11,90 (incl. the Vat) coupon that I can apply to the Extended (one-time payment) Add-On purchase? Because paying twice doesn't have to be and would make a refund unnecessary! :D
Thanks for your feedback.
andreas_ivymayhem
Sep 3, 2025A: Hi there,
You can enable (and disable) the support widget right here:
https://cloud.ivymayhem.io/lxD8cJYF
We usually offer custom discount codes for this, yes. Just get in touch via the ticket system so we know who you are in our system and we'll send you a code.
creativecontrarian
Verified purchaser
Thanks, Andreas! Sounds great.
Found it—OMG, I totally missed it! :D
But I can’t submit anything. The site seems to be broken: https://a.cl.ly/E0uvgolK
Tested it in a few browsers. The tabs are not clickable.
Thanks for the info. Yeah, the last deployment was broken, it’s fixed now.
Verified purchaser
Hi, I wrote you an email to Deftform (yep, found it)! That was faster than with Tinydub after all.
🤔 The widget in Deftform is provided by tinydub. You just need to open the widget and fill out the form. You writing “Faster than with tinydub” confuses me.
Verified purchaser
Haha... I activated the widget and then clicked on the link to Tinydub :D The widget at the bottom right was covered by the widget from Writeseed LOL - When too many tools are in use :D -> I've sent you the message via the widget! Sorry for this back and forth!