Asking for further payment plus Unable to find support under the dashboard

Question

Hey andreas_ivymayhem,\u000a\u000aI redeemed the code. But, Under Bills it\u0027s asking for further payment? https://ic.universaldesignz.com/qGu8Xdme\u000a\u000aKindly clarify

andreas_ivymayhem · Answer

Hi there,\u000a\u000aThe support widget is available right there: https://cloud.ivymayhem.io/BPzQMHsC\u000a\u000aI don\u0027t really understand why you felt the need to copy and paste the entire text into your question, but as you can see multiple times in the very same text, those are optional add\u002Dons that are not part of the LTD.\u000a\u000aThis is also directly visible on our home page, in the pricing section: https://deftform.com/#pricing

UniversalDesignz · Answer

Hey Andreas,\u000a\u000aOops, that wasn’t meant to be here! I’ve gone ahead and edited it. Could you let me know when the live chat will be up?\u000aJust to confirm, the following should be part of the Whitelabel:\u000aNo “Powered by” backlink\u000aNo report badge\u000aAlso, would we be able to upgrade to Business (LTD)? And how would buying the Ext. add\u002Don (one\u002Dtime payment of EUR19) affect any future purchases or upgrades?

UniversalDesignz · Answer

\u0022This includes updates and any upcoming features we may add in the future that are not part of an add\u002Don.\u0022\u000a\u000aIs this the main product you’re offering on AppSumo, with other features to come as recurring add\u002Dons? We’d love to know, as sometimes sellers have used LTDs a bit sneakily in the past.

magroup · Answer

Andreas \u002D respectfully you did list white label under the initial summary...unless I am misunderstanding this somehow?\u000a\u000aFeatures\u000aGDPR\u002Dcompliant\u000aAI\u000aWhite label\u000aCNAME

Deftform

Share Deftform

Related questions