RayAIRayAI
RayAIPLUS
Dec 8, 2025

Q: Codes Not Working

Hi Andreas,
I purchased two codes and have attempted to redeem them several times, but I am unable to add them to my account, which currently shows only a free trial. I also cannot find any support chat, button, or link on the site.
Could you please help me resolve this issue?
Thank you,
Ray

Founder Team
andreas_ivymayhem

andreas_ivymayhem

Dec 8, 2025

A: Hi there,

When you say you attempted to redeem the codes, what have you tried? As the redemption instructions should state, you'll need a free account. Once logged in, you can visit https://deftform.com/appsumo to redeem your code.

Also, please note that we don't support code stacking. If you need two codes for two completely separate accounts, great, but you cannot use a second code to get more features or so.

Also, the support widget is available here and can be toggled on and off at any time: https://cloud.ivymayhem.io/VDZ222tY

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RayAIPLUS

Verified purchaser

Thank you for providing the link—the code was accepted successfully. Hopefully I won’t need the support link, but I’ll keep it handy just in case.