Depositphotos Questions

Showing 1 - 20 of 228 questions

Q: License - Standard or Extended

Hi,

Could you please confirm the below:

1) the deal which is available in Appsumo is standard or extended. I could see a section in your website stating about Standard and Extended version.

2)If i use the images for youtube video. the license is only applicable until it reaches 500,000 views only and if the video views crosses 500,000 views, then we will getting copyright strike? or can we use it unlimited views(impressions) without copyright strike?

Standard:-
The quantity of website visitors=> Unlimited
The quantity of copies or impressions=> Up to 500,000
The quantity of copies or displays for electronic use => Unlimited
The maximum allowed size (resolution) of the unmodified File for electronic use => Unlimited
Creation of Items for Resale or Items for Free Distribution where the File plays a minor role in the item => Allowed

prasanth7Edited Dec 23, 2024
See detail
Share
Helpful?

Q: I want to download videos with the credits

Can I check how can I do so? When I select the video to download, it re-directs me to pay instead while my credits are not being utilised.

dantanPLUSDec 15, 2024
See detail
Share
Helpful?

Q: Your listing says this is good for small business, so why did you tell me I cant use this?

YOu guys called me and said I cannot use appsumo credits if Im a business, but the listing says its for small businesses. Please clarify what you are selling on appsumo if its not for business use? Why would personal people buy this sale? Only business people buy on appsumo.

114781052862278024730PLUSDec 5, 2024
See detail
Founder Team
Anna_Depositphotos

Anna_Depositphotos

Dec 6, 2024

A: Thank you for your question! Yes, you can. However, if you plan to share stock images with your team, a Depositphotos business plan would be a better fit. Business plans offer convenient collaboration tools, allowing you to create a license pool for your company. Depositphotos can also customize their plans to meet your specific needs. Contact their Customer Support team for more details and...

Share
Helpful?

Q: On Service-not able to download music files

hello I bought 3 tiers to have 300 credits and was trying to download some music but then the screen changed to a purchase page? I thought my purchase was for audio and video not just images?

jypsyjazzPLUSDec 4, 2024
See detail
Founder Team
Tony_Depositphotos

Tony_Depositphotos

Dec 4, 2024

A: Thank you for your question! Please contact our Support Team: https://depositphotos.com/contact-us.html, and we will be happy to assist you with setting up your account.

Share
Helpful?

Q: Why is this described as "lifetime" as though it's a subscription?

The terms of the deal this year are written in a way that feels misleading. It appears to still just be a deal for 100 credits that don't expire (but are able to be used for video/audio this time). But phrasing it as a "lifetime deal" makes it sound like you're getting a subscription or getting these credits on a monthly basis. That doesn't seem to be the case. It also says it's normally $300 which doesn't seem to correlate with any of your standard pricing. Why is it phrased this way? Is there something different about the deal this year that I'm missing?

katinkaDec 2, 2024
See detail
Founder Team
viktoriia_Depositphotos

viktoriia_Depositphotos

Dec 3, 2024

A: Thank you so much for the feedback. When we say "lifetime," it means you have access to 100 downloads that don’t expire within a specific time frame, like a month or a year. However, the deal does come with a total limit of 100 downloads. The great thing is that you can use these downloads at your own pace whenever you need them. 😊

If you’re planning to download a mix of images, videos, and...

Share
Helpful?