Q: Your listing says this is good for small business, so why did you tell me I cant use this?
YOu guys called me and said I cannot use appsumo credits if Im a business, but the listing says its for small businesses. Please clarify what you are selling on appsumo if its not for business use? Why would personal people buy this sale? Only business people buy on appsumo.
A: Thank you for your question! Yes, you can. However, if you plan to share stock images with your team, a Depositphotos business plan would be a better fit. Business plans offer convenient collaboration tools, allowing you to create a license pool for your company. Depositphotos can also customize their plans to meet your specific needs. Contact their Customer Support team for more details and...
hello I bought 3 tiers to have 300 credits and was trying to download some music but then the screen changed to a purchase page? I thought my purchase was for audio and video not just images?
A: Thank you for your question! Please contact our Support Team: https://depositphotos.com/contact-us.html, and we will be happy to assist you with setting up your account.
Q: Why is this described as "lifetime" as though it's a subscription?
The terms of the deal this year are written in a way that feels misleading. It appears to still just be a deal for 100 credits that don't expire (but are able to be used for video/audio this time). But phrasing it as a "lifetime deal" makes it sound like you're getting a subscription or getting these credits on a monthly basis. That doesn't seem to be the case. It also says it's normally $300 which doesn't seem to correlate with any of your standard pricing. Why is it phrased this way? Is there something different about the deal this year that I'm missing?
A: Thank you so much for the feedback. When we say "lifetime," it means you have access to 100 downloads that don’t expire within a specific time frame, like a month or a year. However, the deal does come with a total limit of 100 downloads. The great thing is that you can use these downloads at your own pace whenever you need them. 😊
If you’re planning to download a mix of images, videos, and...
I am glad I saw this before buying. I will now not buy. Not good.
Q: AI pictures
In my attempts to use AI for photo generation, you have to try several attempts to get a photo you are happy with, not to mention multiple limbs, fingers, or malformed body parts. do I get charged for each try or each on I would download?
A: Thank you for your feedback and we apologize for any inconvenience caused. We’re working closely with our partner to improve the accuracy and reliability of our AI generator. While occasional errors may occur, we’re committed to ensuring the output remains sufficient to meet your needs. The deal includes 100 AI image generator credits. For each prompt, one credit will be used, and you'll...
Q: I want to download videos with the credits
Can I check how can I do so? When I select the video to download, it re-directs me to pay instead while my credits are not being utilised.
Share Depositphotos
Q: Your listing says this is good for small business, so why did you tell me I cant use this?
YOu guys called me and said I cannot use appsumo credits if Im a business, but the listing says its for small businesses. Please clarify what you are selling on appsumo if its not for business use? Why would personal people buy this sale? Only business people buy on appsumo.
Anna_Depositphotos
Dec 6, 2024A: Thank you for your question! Yes, you can. However, if you plan to share stock images with your team, a Depositphotos business plan would be a better fit. Business plans offer convenient collaboration tools, allowing you to create a license pool for your company. Depositphotos can also customize their plans to meet your specific needs. Contact their Customer Support team for more details and...
Share Depositphotos
Q: On Service-not able to download music files
hello I bought 3 tiers to have 300 credits and was trying to download some music but then the screen changed to a purchase page? I thought my purchase was for audio and video not just images?
Tony_Depositphotos
Dec 4, 2024A: Thank you for your question! Please contact our Support Team: https://depositphotos.com/contact-us.html, and we will be happy to assist you with setting up your account.
Share Depositphotos
thank you ! email submitted
Q: Why is this described as "lifetime" as though it's a subscription?
The terms of the deal this year are written in a way that feels misleading. It appears to still just be a deal for 100 credits that don't expire (but are able to be used for video/audio this time). But phrasing it as a "lifetime deal" makes it sound like you're getting a subscription or getting these credits on a monthly basis. That doesn't seem to be the case. It also says it's normally $300 which doesn't seem to correlate with any of your standard pricing. Why is it phrased this way? Is there something different about the deal this year that I'm missing?
viktoriia_Depositphotos
Dec 3, 2024A: Thank you so much for the feedback. When we say "lifetime," it means you have access to 100 downloads that don’t expire within a specific time frame, like a month or a year. However, the deal does come with a total limit of 100 downloads. The great thing is that you can use these downloads at your own pace whenever you need them. 😊
If you’re planning to download a mix of images, videos, and...
Share Depositphotos
I am glad I saw this before buying. I will now not buy. Not good.
Q: AI pictures
In my attempts to use AI for photo generation, you have to try several attempts to get a photo you are happy with, not to mention multiple limbs, fingers, or malformed body parts. do I get charged for each try or each on I would download?
viktoriia_Depositphotos
Dec 2, 2024A: Thank you for your feedback and we apologize for any inconvenience caused. We’re working closely with our partner to improve the accuracy and reliability of our AI generator. While occasional errors may occur, we’re committed to ensuring the output remains sufficient to meet your needs.
The deal includes 100 AI image generator credits. For each prompt, one credit will be used, and you'll...
Share Depositphotos