Founder Team
Tony_DepositPhotos
May 21, 2025A: Thank you for your question. Please get in touch with Depositphotos Customer Support Team directly, and they will be happy to assist you with this issue.
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Product detailsRelated questions
- Can I download images or videos if I do not have credit left (zero credit balance)? Or are downloads based on credits? (which means if you don't have money to buy credits and do not have credits left, well technically, the platform becomes unusable) Editorial Use Only The use of this image for advertising or promotional purposes is not allowed. Does this mean not all assets are for promotional or commercial use? i downloaded a video and was an editorial use only and I was hoping to use in my website but after seeing this, i stopped.
- I got depositphotos as an LTD previously, and that time videos wasnt included but now i see videos as part of the plan. Will I get video as an option to get in my existing LTD account too?
- Let me get this straight, you're not actually paying for an LTD if you're not selling 100 credits (one-time, they say). In other comments, I read that a single video costs 20 credits. So you can download an unlimited number of... 5 videos and that's it? If that's the case, then it's a scam, right? Because directly on their website you can download 5 videos for $80. In other words, it's more like a half-price discount, and that's it. You always have access to the platform.
- Hello. I bought VistaCreate Pro through AppSumo last year and AI is telling me that VistaCreate's stock of photos is the same as DepositPhotos. Is this correct? No difference? Thanks
- Wasn't it priced at $39 not that long ago? Was anything extra added to make it $49.