Misleading Marketing
I consider this deal somewhat misleading. I didn't realize I was only limited to downloading 100 files! There wasn't any warning about the downloads or limits being used up. I was suddenly notified to purchase extra credits. At first, I thought this was an error, so I chatted with an agent who explained the details the Appsumo promo didn't make obvious. This is very poor from you guys!
Michael_DepositPhotos
May 2, 2025Thank you for your feedback — we truly appreciate you taking the time to share your experience.
We’re sorry to hear that the offer didn’t meet your expectations. Please know that we always aim to clearly communicate the terms of our deals, including usage limits, both on the AppSumo page and in our follow-up materials. We understand, however, that these details can sometimes be overlooked, especially when offers include several components.
That said, your experience highlights the importance of continuing to improve clarity across all touchpoints, and we’ll definitely take your comments into account.
Thanks again for being with us!