Is anyone successfully using this platform? | Deskera

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Q: Is anyone successfully using this platform?

I purchased a while ago and was thinking to test it out, but not sure after reading reviews.

TM36853Jun 11, 2023

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hello849PLUS

Posted: Jan 7, 2024

I tried using the books, but it was a huge disappointment. Even after hiring their service to set up my account, the bugs keep coming. I ended up paying for Zoho Books instead.

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I'm so upset at this software. It's a complete joke. I need to redo every single entry from the past year because it does not update the currency exchange rate when duplicating entries or when scheduling invoices. And this really is just the tip of the iceberg here. Literally nothing works as it should. The support has stopped talking to me. Invoice reminders had a scam warning attached to them in Gmail for several months despite reporting this issue multiple times - it's fixed now but the damage is done. Costing my business insane amounts of time spent trying to sort out the mess their software creates and dealing with late or unpaid invoices. Starting to think it might be easier to just redo the entire year from scratch in Excel instead. Absolutely ridiculous.
Hello! Being a fellow entrepreneur, I would recommend you to not keep thugs as your sales executive. It's just less than 24 hrs since we've purchased your package, and we think we've made the worst mistake by trusting your brand. I'm not sure if you are going to check this message, but just releasing OUR frustration.

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