I dropped an email to their support team, they have recently updated the login URL. Please change the URL to https://go.deskera.com to proceed with the phone verification screen. Hope this can help you :)
Company became or was bought by Erp.ai and my Deskera license isn't honored or converted, emails to support at deskera bounce.... another waste of money on AppSumo.
It used to work for me but now it does not. Invoices are sent to the customer on the wrong date with a wrong due date. There are also times when an invoice and reminder are not sent to the customer or it goes directly to spam. Furthermore, overdue payment reminders are also not sent to the customer and recurring invoices could not be changed or discontinued. It's been affecting our business since it gives a bad impression to our customers. I have contacted support about this, but nothing has been done to fix it.
just not for us -- or any service-oriented biz that needs to track time by client/customer and possibly project and then invoice -- ala Freshbooks, QuickBooks, etc.
Been in IT a long time and seems to have a lot of options and features including help desk and tickets though I am not sure why they haven't extended that to track all the time related to a ticket and then allow you to specify it as billable or not.
Never got an answer from support but found a response in Appsumo listing Questions after we purchased.
Again, very impressive compared to other SME accounting software options we have worked with for clients in the past.
I thought this was a great deal and bought 6 for each of my companies, planning to switch from Xero to this. Even getting set up was a pain and I had a lot of difficulty connecting with my banks. I have not heard back from their support yet and the last time I asked it took a while to get a response (which didn't quite answer my question re bank connection).
Am now just waiting for support to respond before I cancel all the 6 purchases.
Verified purchaser
For those encountering login issue recently.
I dropped an email to their support team, they have recently updated the login URL. Please change the URL to https://go.deskera.com to proceed with the phone verification screen.
Hope this can help you :)
Share Deskera
Verified purchaser
Another AppSumo Company LTD Screwover
Company became or was bought by Erp.ai and my Deskera license isn't honored or converted, emails to support at deskera bounce.... another waste of money on AppSumo.
Share Deskera
Verified purchaser
Not the best
It used to work for me but now it does not. Invoices are sent to the customer on the wrong date with a wrong due date. There are also times when an invoice and reminder are not sent to the customer or it goes directly to spam. Furthermore, overdue payment reminders are also not sent to the customer and recurring invoices could not be changed or discontinued. It's been affecting our business since it gives a bad impression to our customers. I have contacted support about this, but nothing has been done to fix it.
Share Deskera
Verified purchaser
Impressive amount of features -- but ...
just not for us -- or any service-oriented biz that needs to track time by client/customer and possibly project and then invoice -- ala Freshbooks, QuickBooks, etc.
Been in IT a long time and seems to have a lot of options and features including help desk and tickets though I am not sure why they haven't extended that to track all the time related to a ticket and then allow you to specify it as billable or not.
Never got an answer from support but found a response in Appsumo listing Questions after we purchased.
Again, very impressive compared to other SME accounting software options we have worked with for clients in the past.
We are requesting refund.
Share Deskera
Verified purchaser
Very difficult to use. Slow response.
I thought this was a great deal and bought 6 for each of my companies, planning to switch from Xero to this. Even getting set up was a pain and I had a lot of difficulty connecting with my banks. I have not heard back from their support yet and the last time I asked it took a while to get a response (which didn't quite answer my question re bank connection).
Am now just waiting for support to respond before I cancel all the 6 purchases.
Share Deskera