Hello Desklog Support Team,

I purchased Desklog.io via AppSumo and activated three codes. I’m evaluating it for a small IT support company managing a day-to-day support team.

Our work is not project-based. We use a ticketing system but also need to assign and track recurring daily maintenance tasks (e.g., daily backup checks for specific customers) to individual employees.

Could you confirm if Desklog supports:

Assigning daily/recurring tasks without using projects

Time tracking for routine support tasks

Application usage tracking

URL/website tracking

Idle time tracking

Visibility into how employee time is spent during the workday

These features are essential for us. If not supported, I may need to request a refund under AppSumo terms.

Thank you for the clarification.