Q: Requires an upsell to do basic App tracking?
Disappointed today when in the first 5 minutes of using it, I went to see which apps my employee was using and how long on each, and was prompted to pay a subscription to get this basic level feature.
Can you please consider giving the Elite (or top) level features if we Double Stack the codes?
Desklog
Sep 30, 2024A: Thank you for reaching out and sharing your concerns. I understand your disappointment regarding the App and URL tracking features.
I want to clarify that the App and web URL tracking are not included in the collaboration. However, I recommend contacting our support team at support@desklog.io or submitting a ticket through your AppSumo Desklog dashboard after your purchase. Our team will assist you with activating this feature at no extra cost.
TravisMPLSPLUS
Verified purchaser
Thank you, I just sent an email to try that!