Desklog Reviews

Initially, I was very excited to use Desklog with my small remote volunteer team, as several needed to document their volunteer time to a 3rd party. I played with it for a week and loved how easy it seemed to implement and use.

However, I noticed that there was no warning of being recorded given or acknowledgment of how extensive and some may say intrusive this software may be. Perhaps in the age of Zoom, I was hoping for a similar notice to the user, at least at first sign-up, to the effect of "your screen is being recorded".

When digging (truly digging, ie I did not get an email to advise the 'client' (myself) of responsibility) into this, what was being tracked, I found "tracked user data, including the app & URLs and screenshots, is retained for a maximum of the last 6 months for an active user". And it did not specify that only Desklog activity is being tracked. I have to assume that one of my adult volunteers could research a variety of things for a variety of reasons in their own time, and because Desklog has been installed or accessed on their private laptop, every bit of that is being monitored, but not at my request. What if they chose to watch adult entertainment on their own time? Frankly, I personally don't care, but I also don't want that being recorded, nor do I want responsibility for someone else's use. "If you are an Admin User, in connection with the Regular user’s use. you agree to indemnify and hold Desklog harmless (employees, officers, or directors), for reasons including but not limited to: any third-party claim of infringement of copyright or other Intellectual Property Rights, or invasion of privacy, arising from your User Content being hosted on the Software, and/or your making it available to other users of the Software," etc

So, because of privacy concerns for my volunteers while noticing the extensive reach of this app, combined with having all liability being solely mine as the Admin, I'm being advised that we not use Desklog under these terms.

like it lol

Just bought and started to try and log my projects, but there's not even basic funtions like colour coding projects. I don't need to track via apps or take screenshots - I just want the basic functions I need as a freelancer and I don't think the user friendly foundations are here. Shame, but it looks like I'll be going back to tracking time / todoist.

Changing priority doesn't colour code.

If I accidentally press go on a task while adding it it marks as complete and I can't change that status (even if I allocate an hour and it's only 7 seconds complete)

If you need those kind of things it may well be great, but as a solo person I need to glance at projects and know where I'm at.

I recently purchased Plan 3 of Desklog on AppSumo, and I’m truly impressed! The customer success team was very helpful during the redemption process, quick to respond and easy to work with.

What really amazed me was that they went the extra mile and upgraded my plan from Business to Enterprise for free. That kind of generosity and support is rare. Big thanks to the Desklog team for delivering great value and service! Highly recommended!

Hi, I purchased a license yesterday and used my code to create an account. Today, I am unable to log in to my account, even after changing my password. It's very frustrating. I need to use this to track my time. Can you please help me?