Q: Urgent: Desksense Needs Crucial Improvements for Seamless User Experience
As a user of your Desksense app, our team has identified several critical areas that require immediate attention to enhance the overall user experience. The most pressing need is the ability to delete saved chats in bulk and organize them into folders or with custom titles.
Currently, every interaction with the AI within the app creates a new saved chat, leading to an overwhelming number of...
I have reached out to support regarding this matter. It has been months and I still have not received a reply. Is there a reason why the "monthly" count does not reset whenever it is considered a new month? I have watched the words deplete but they will not return to the original count. Is this a way to force purchasing more words? That would be nice to know upfront.
Founder Team
Hera_Naomi
Oct 30, 2024
A: For any queries, please email us directly at our support email by sharing your email address associated with your Desksense account. Thank you.
I am still waiting for a reply from months ago. I have sent several emails and they have all gone unanswered. I like the software, but it does not live up to the offer. The count has not reset since I purchased it. So much so that I purchased another software from here to substitute the fact that the words are depleting.
Q: Has the company gone out of business?
The url and login no longer work, have the gone bankrupt?
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Q: Is this software still being updated?
I haven't seen any updates for a long time.
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Verified purchaser
It seems to me that the project has been abandoned, as the most recent database update was in October 2023.
Q: Urgent: Desksense Needs Crucial Improvements for Seamless User Experience
As a user of your Desksense app, our team has identified several critical areas that require immediate attention to enhance the overall user experience. The most pressing need is the ability to delete saved chats in bulk and organize them into folders or with custom titles.
Currently, every interaction with the AI within the app creates a new saved chat, leading to an overwhelming number of...
Share DeskSense - Your AI Assistant
Q: Monthly count NOT resetting.
I have reached out to support regarding this matter. It has been months and I still have not received a reply. Is there a reason why the "monthly" count does not reset whenever it is considered a new month? I have watched the words deplete but they will not return to the original count. Is this a way to force purchasing more words? That would be nice to know upfront.
Hera_Naomi
Oct 30, 2024A: For any queries, please email us directly at our support email by sharing your email address associated with your Desksense account.
Thank you.
Share DeskSense - Your AI Assistant
Verified purchaser
I have done this, and I am still waiting to hear back.
They don't respond to me either. I have tried both raising a ticket on the Desksense site and emailing them at the support address, but no reply.
Verified purchaser
I am still waiting for a reply from months ago. I have sent several emails and they have all gone unanswered. I like the software, but it does not live up to the offer. The count has not reset since I purchased it. So much so that I purchased another software from here to substitute the fact that the words are depleting.
Q: Whether Desksense Work With M365/Outlook App And Web Version ( Email Reply/Summary Etc)?
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