N2WebDesignN2WebDesign
N2WebDesignPLUS
Nov 20, 2023

Q: So, I've been a member of Youzign for years (and years).

I did try logging into Dezygn with my Youzign account info. When I did, it didn't show that I have Youzign. My question is, if I purchase Dezygn, is it going to wipe out my Youzign? Previous graphics I did, the 1000 templates I already had? Or, how can it pulled into the Dezygn account, after purchase?

Founder Team
Bertrand_Dezygn

Bertrand_Dezygn

May 15, 2024

A: Hey well first thanks for being a member of Youzign.

If you have a Youzign account, having Dezygn wont affect it at all. The two are hosted on separate platforms.

I suggest you send us a ticket via the Dezygn helpdesk (the Help tab in the dashboard) and we can help you find your Youzign registered account.

Hope this helps,
Bertrand

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Hey the two platforms are not explicitely linked. I advice you contact us via support and we can certainly solve this for you and link the two platforms. No action you take on the Dezygn platform will wipe your Youzign account though.

I can't find my YouZign either.

Can you possibly send me a ticket via https://my.dezygn.com/dl/1bd81c (the help tab) with your Dezygn and Youzign account details so that I can investigate? It's hard for me to look into this without your details, would be easier in there.

I'm having trouble logging into youzign and zsuite and the support email that you have is not getting through to you or you are replying but i'm not getting the emails back :( anyway i have been having major trouble logging in to use either site. i've emailed you, i've notified jvzoo to email you on my behalf, not sure what else to try; please message me and tell me how i can get it to work ag

I keep getting emails from this creator but no answers on any of my support emails either and cannot log in to Youzign yet they are pumping other product. Go figure!

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