Not even half baked

Group

Software

Customer experience

Sub category

Customer support

Product tag

Chatbot

Best for

Ecommerce

Small businesses

Alternative to

Intercom

Zendesk

Integrations

Facebook

LiveChat

OpenAI

Telegram

Whatsapp

Operating system

Browser-based

Features

You must activate your license within 60 days of purchase

Ability to upgrade between 3 license tiers while the deal is available

Ability to downgrade between 3 license tiers within 60 days of purchase

No codes, no stacking—just choose the plan that is right for you

Access to all future AI models may be provided at a different credit offering, as an add-on, or at a discount

DigiAI Platform Guides

DigiAI Platform Official Website

Greetings Sumo-lings!

Powerful enterprise level AI knowledge base - Unified maintenance of the corporate knowledge base, combined with RAG technology to continuously optimize AI datasets.<ul><li>Implement refined management of the corporate knowledge base, segmented by department or team.</li><li>Intelligently split AI datasets as needed, allowing manual tuning to enhance data processing efficiency.</li><li>Continuously optimize and adjust datasets using feedback data to improve dataset quality.</li></ul>

Powerful enterprise level AI knowledge base.

Integrate social platforms, chatbots, and Email channels for seamless and precise shopping assistance and customer support.<ul><li>Social platforms such as Facebook, Telegram, and Line.</li><li>Website customer service chatbots, Email, SMS</li></ul>

Centralize customer data management for efficient segmentation, tracking, and analysis. Access real-time customer conversation history and detailed profiles to provide personalized services, enhancing customer loyalty.Integrate the AI chatbot with your mainstream customer service channels, such as Email, Facebook, Telegram, Line, etc, with a few easy steps. After the integration, you can set up rules on how and when the chatbots notify your live agents to intervene the conversation with the customers, should the scenario rises.

Automate repetitive tasks with preset rules to boost operational efficiency.<ul><li>Set up automated workflows and triggers easily.</li><li>Configure conditions for different scenarios.</li><li>Automate actions like tagging, messaging, or service assignment.</li></ul>

Use a shared inbox for seamless team communication and information sharing, enabling quick responses and coordinated solutions to customer needs.With DigiAI, it is easier than ever to boost your business with a huge leap of efficiency and scalability!Get lifetime access today!

Team collaboration for cross-functional visibility.

An AI chatbot that can not only be your AI assistant, but also automate your online customer service

DigiAI Reviews

1.0

Taco ratings