Thank you for sharing your experience with us. We genuinely appreciate your feedback and are incredibly sorry to hear about the difficulties you faced with the "Explore Now" button after activating T1.

We understand how frustrating it must be to encounter such issues, and we want to assist you in resolving this as soon as possible.

Here are the steps to resolve your issue and get the "Explore Now" button working properly:
1. Log in to the platform;
2. Click "User Management" in the left menu, then click your user card to edit your information;
3. Click on the "Platform Permissions" tab;
4. Click on the toggle button and then click "Save" to grant permission;

We understand that your time is valuable, and we apologize for any inconvenience this may have caused you. If the problem persists, our technical support team is ready to offer additional assistance. Please contact us directly at contact-gl@ddigiai.com, and we will prioritize your case to ensure you receive timely help.

Again, thank you for bringing this to our attention. We will improve our product to automatically grant permissions to users after they purchase to simplify the process and avoid confusion. Your feedback is critical to helping us make improvements. Thank you!