Hey there!

Sorry to hear your experience was not what you expected. Those who gain value from Digivizer appreciate being able to explore in platform their best performing content and connecting the dots to what content is driving web traffic - from organic search to what’s working in your paid media (down to the specific adset and creative). In the earned media tab, you can see who is talking about your brand or the hashtags that interest them. You can pull all this data out by exporting to CSV.

We noticed you provided feedback within 30 minutes of connecting your accounts. Your accounts may not have completed downloading and you are our only refund since our AppSumo launch. Obviously, the longer your data is connected, the greater the period-on-period comparisons and data-driven insights to determine what is working. You can sort by all your key metrics, drill down and export your chosen view and date range which increases value.

With thousands of users, and some of the biggest brands on platform (Lenovo, Microsoft Asia, Google and more), and with a NPS that sits often at 100 from our users, well over any SaaS standard, it may be that we are not the right fit for you or your expectations.
We would love to support you and your business needs, or to book a demo with one of our experienced team. to help show you the value. Please book at a time convenient to you here: https://digivizer.com/demo/

Thanks,
Madi :)