warriorgoddess

Verified purchaser

Deals bought: 4Member since: Sep 2022
1 stars
1 stars
Oct 10, 2025

A Costly Lesson in Data Loss and Poor Support

I purchased Dinorank through AppSumo on October 16, 2022, for $139, hoping it would streamline our client management. Unfortunately, this has been a nightmare of repeated data deletions and unresponsive support over the past three years.

The core issue? Their system automatically purges your client data if it detects no login activity within a 30-day window. The first incident was entirely on me—I hadn't logged in and lost some data as a result. Fair enough; I own that mistake. But the next two deletions were inexplicable and devastating. Despite my consistent logins, their platform simply failed to register them, wiping out irreplaceable historical records.

I've been in touch with support repeatedly, opening tickets every single month since that first mishap just to verify my access and prevent further losses. Yet, I've received zero meaningful resolution—no explanations for the login recognition glitches, no fixes, and certainly no apologies. It's as if they're operating in the dark, with no real grasp on their own system's reliability.

If preserving your historical client data is even remotely important to your business, steer clear of Dinorank. This isn't just unreliable software; it's a ticking time bomb for anyone relying on it for long-term operations. Save your money and your sanity—look elsewhere.

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