Verified Purchaser badge

Verified purchaser

Member since: Feb 2014Deals bought: 796
3 stars
3 stars
Posted: Nov 10, 2022

Almost Perfect

I very much enjoy the app. That is why it pains me to offer a 3 Taco Review. There is lot of room for improvements.

Pros:
The meeting notes and templates are amazing. Has built in markdown which is good to see. Easy to use and share with the team.

The team rooms are great and it's easy to share notes with everyone on the team.

They added audio/video calls with Dive which is great to see. It looks great and is easy to join a call.

Cons:

Mark Down Editor:
- It's very hard to figure out what the markdown commands are to get bold, underline, Headers (H1, H2, etc)
- There isn't a clear way to add tasks or pull up any menu. (Bold, Font, Add Task, Bullets, etc) (Refer to Taskade for inspiration)

Joining a Meeting:
- "Join with Audio/Camera" and "Join without Audio/Camera" and then press "Join" button to start audio/camera seems confusing.
- I didn't see anything that let's people know a meeting is started when they are currently logged into the platform. I would have a notification system using the browser or something like that.

Record Button:
- Dive assumes the types of recording you might be doing is just of the screen capture
- It saves the recording instead of posting to meeting notes.

Improvements: (Dives Meetings)

Joining a meeting:
- A sound effect should be played to all users when a user joins a meeting or leaves a meeting.
- Join with audio / camera or Join without buttons don't make sense. Please just make it join button instead.
- When we join a meeting without audio / camera we should be able to just toggle on audio / camera...not a second join button? That is confusing.

Voice:
- There is no indication someone is talking. It should pulse around the user who is currently speaking and move the speaker to the center of the screen or highlight then in a different color (Refer to MS Teams for inspiration)

Screen Capture:
- When recording the screen capture can be disabled which will just show the Dive window with meeting notes / user's talking.
- When you press screen capture it will start showing the users the screen capture.
- If you are recording and press screen capture it should change the window to the screen capture.

Record Button:
- Record button should automatically record the full Dive window, meeting notes, and users talking.
- Recording should not start a screen capture and stop recording should not stop a screen capture.
- When recording you can press the screen capture button to change the focus from the Dive window to anything else.
- Should change the record icon to a stop icon once the recording starts.
- Should show prompt of automatic consent when you press the record button for all users.
- You should have the ability to download a recording from the meeting notes section.
- All recordings should be published to the meeting notes when you press stop. (Refer to MS Teams for inspiration) Remove the popup save dialog please.

I could go on with the feedback. Good start but it's clear they have work to-do still...

Founder Team
Max_Dive

Max_Dive

May 9, 2024

Hey there!
Thank you so much for the thoughtful & detailed review. Really, really appreciate the time you put into this. Please see responses below!!

1. Markdown editor - There's a shortcut "/" that you can use to quickly toggle between formatting options. The rest of the formatting such as bold follow the same shortcuts as a normal editor "ctrl + b", italics "ctrl + i" and so on.

2. Joining a meeting - apologies on the interface being a bit confusing. We have the without audio video functionality for teams wanting to use Dive as a standalone agenda with another video conferencing tool or for an async meeting.
3. Recording - we automatically save the meeting notes and have the option for you to send it to email or slack. We're also working on the functionality to detect when the meeting had ended and automatically send the notes to all participants soon :)

4. Joining a meeting audio - 100% I love the idea and I've put that in as a feature request!!

5. Dive AV experience - whether it be the indication of someone speaking, the screen capture suggestions and recording improvements we've noted it down and will be shipping these in the future thanks to your feedback. We've had most of our teams using us with Zoom and meet so far and hence a lot of these are actually the first time we're hearing them!

Would you be willing to get on a quick 10-min call with me & my CEO, Nitesh? We'd love to personally show you around Dive and discuss your feedback in depth :)
Kindly let me know some times that work well for you? Or, if easier, here's a link to my head of customer success's
calendly: https://calendly.com/arnav-jalan/15min?month=2022-06
Best,
Max

Helpful?
Share
Ratings