Q: I’m not new to AppSumo, but is this really where things stand now.
I'm interested in upgrading my current deal, but I've seen cases where previous AppSumo lifetime deals had their terms or features changed after purchase—sometimes leaving LTD buyers with fewer benefits than new subscription customers.
Could AppSumo and DMARC clarify the following:
What steps will you take to ensure lifetime deal purchasers get all the features and updates promised at the time of purchase, even if plan names or structures change down the line?
What protections are in place to prevent any retroactive changes that could reduce or restrict LTD users’ benefits compared to new subscribers?
Will you provide a public statement on the product page explaining how AppSumo enforces lifetime deal terms for both current and future SaaS deals?
Brad_DMARCReport
Jul 17, 2025A: This is the 4th time we have been in the store with this product. We have consistently upgraded people with the features and updates as promised at the time of purchase and we have over 2 years of consistently delivering on our AppSumo promises and expectations.