968560968560
968560
Apr 18, 2019

Q: Hi, Just bought one to give it a try and see if it can replace my current subscriptions on e-signing software.

One critical part that Docsketch is missing is the ability to show the signing user's IP address and a timestamp. I'm working in the finance industry and this is a mandatory requirement for e-signing software. I believe lots of industries have this requirement as well. In my case it would be illegal to use your solution, as we have a legal obligation to provide these data to the regulatory body when requested. By not providing this feature you are essentially pushing away lots of clients.
As this is a very simple feature that can be added in less a day, I'm wondering if there's a reason you intentionally choose not to provide this feature? If not, is this on your road map?

Thanks!

Founder Team
Ruben_Docsketch

Ruben_Docsketch

May 15, 2024

A: Docsketch fully complies with esignature laws in US and Europe. IP tracking is not a requirement according to law, it's about being able to show intent and identify. That said, we are tracking all of that as well, just not something you can easily view in the app just yet (you would need to email support for a specific report) - but we're adding a way to view all of that within the app and get the audit report for any document quickly and easily. Will also be optionally attached to documents.

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