I purchased Tier 1 and the description for Tier 1 says Lifetime Access with: 300 document generations/month 10 document templates Unlimited pages & fields
However I just noticed my dashboard says "50 Documents /once 3 Templates".
How can we fix this?
Founder Team
Jarek23197
Feb 12, 2026
A: We no longer offer LTD deals. However, if you purchased the code in the past, it’s possible that it hasn’t been redeemed yet. You can still redeem it in your account settings by clicking on your avatar in the top right corner.
hi. Biggest software sales time back Friday, cyber Monday are approaching and I wander if you could return for a short time on Appsumo during that time?
Founder Team
Jarek23197
Nov 10, 2025
A: Thank you for your interest. At this time, we don’t have plans to offer any LTD deals.
Are the templates user created or created by documentero? Malware can be injected into templates. How do you make sure there are no malware in your documents?
Founder Team
Jarek23197
Oct 17, 2025
A: All pre-defined templates examples are created by Documentero. We are not exposing any community-created templates.
For security and compatibility reasons, our platform does not accept .docx or .xlsx templates that contain non-secure content such as macros, embedded objects, or external data connections. Every template uploaded to platform is processed before it can be used for document...
In Documentero, users have the ability to create their own templates and share them via a link to a form. Other users can then fill in the placeholders manually or populate the variables through tge provided API. To ensure security, all uploaded or shared templates are scanned and sanitized to prevent the inclusion of malicious code or malware before they are made available to others for download.
Would be good if there was a higher tier, say a Tier 4 with 10K doc generations/month or so. Otherwise we have to buy several Tier 3 and its not so practical to switch between several accounts. Possible?
Founder Team
Jarek23197
Oct 1, 2025
A: Stefan, Tier 3 is the maximum we offer as an LTD deal for a single account.
Q: lifetime app?
I purchased Tier 1 and the description for Tier 1 says Lifetime Access with:
300 document generations/month
10 document templates
Unlimited pages & fields
However I just noticed my dashboard says "50 Documents /once
3 Templates".
How can we fix this?
Jarek23197
Feb 12, 2026A: We no longer offer LTD deals. However, if you purchased the code in the past, it’s possible that it hasn’t been redeemed yet. You can still redeem it in your account settings by clicking on your avatar in the top right corner.
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Q: can you come back?
hi. Biggest software sales time back Friday, cyber Monday are approaching and I wander if you could return for a short time on Appsumo during that time?
Jarek23197
Nov 10, 2025A: Thank you for your interest. At this time, we don’t have plans to offer any LTD deals.
Share Documentero - Document Automation & Generation Software
I would be so happy if you came back too please consider having something for black friday, thanks
Verified purchaser
I vote for this too. My biggest issue is the limitation of 50 templates only. I pretty much already exceeded the template numbers!
Q: Malware
Are the templates user created or created by documentero? Malware can be injected into templates. How do you make sure there are no malware in your documents?
Jarek23197
Oct 17, 2025A: All pre-defined templates examples are created by Documentero. We are not exposing any community-created templates.
For security and compatibility reasons, our platform does not accept .docx or .xlsx templates that contain non-secure content such as macros, embedded objects, or external data connections. Every template uploaded to platform is processed before it can be used for document...
Share Documentero - Document Automation & Generation Software
Verified purchaser
In Documentero, users have the ability to create their own templates and share them via a link to a form. Other users can then fill in the placeholders manually or populate the variables through tge provided API. To ensure security, all uploaded or shared templates are scanned and sanitized to prevent the inclusion of malicious code or malware before they are made available to others for download.
Q: Are you okay with us owning and operating two separate Tier 3 accounts (one for account-A, one for account-B)?
Please confirm this is allowed. Thank you for offering the LTD, wishing you and the team continued success. ^
Jarek23197
Oct 4, 2025A: Hi. Thanks a lot for the kind words. We don’t offer accounts beyond LTD3, but we don’t prevent users from having multiple accounts.
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Q: Any Plans for a higher Tier?
Hi
Would be good if there was a higher tier, say a Tier 4 with 10K doc generations/month or so.
Otherwise we have to buy several Tier 3 and its not so practical to switch between several accounts. Possible?
Jarek23197
Oct 1, 2025A: Stefan, Tier 3 is the maximum we offer as an LTD deal for a single account.
Share Documentero - Document Automation & Generation Software