Verified purchaser
RE: ISSUE SORTED OUT PROFESSIONALLY & PROMPTLY
I will UPDATE this review upon further support/advice from support.
UPDATED: Lunar New Year Holiday
I am going to put this at the very top of this review here in case others email in and don't realise they are on their local/national holidays as to the reason the emails might be a bit slower responded to:
#As the DodgePrint Team is currently observing the traditional Lunar New Year holiday (February 15, 2026 – February 22, 2026), our response times are slower than usual.#
I had an issue where my multiple tier 3 DP license codes did not stack codes as per their -DP/AS- instructions.
HOWEVER, upon checking a moment ago, I can confirm they have responded and manually altered the license codes to reflect the stack code numbers.
I appreciate your swift response to this issue, and for finally correcting this for me. I look forward to this platform being developed and enhanced as time goes on.
James_DodgePrint
Feb 16, 2026Greetings from DodgePrint,
I'm sincerely apologizes for the delayed response, which has prevented us from resolving your ongoing issues promptly.
We have double-checked and stacked 3 Tier 3 packages (equivalent to 9 shops) for your email. Please check to see if everything is in order. If there are still any issues, please let us know so we can resolve them promptly.
We would be incredibly grateful if you would consider removing your 1-star review. As the DodgePrint Team is currently observing the traditional Lunar New Year holiday (February 15, 2026 – February 22, 2026), our response times are slower than usual. However, we are making every effort to resolve issues as soon as we receive them to ensure customer satisfaction. Thank you very much for supporting DodgePrint.