Q: Tier 2 - Marketplace or Independent Store?
I bought Tier 2, and when I set up my account, I was asked to choose between a marketplace or a standalone store. It said I can’t change my choice later, which caught me off guard since I didn’t really understand what that meant. I ended up staring at that screen for a whole day without making any progress. It was a bit overwhelming because there wasn’t much information provided. I’m confused about what a marketplace actually involves — like if I can create 3 stores if I pick that option, which is listed as a feature of Tier 2. Could you please give me some clear advice or direct me to videos or resources where I can find more info? I need to figure out how to create 3 stores, whether through a marketplace or as separate stores, and understand what each choice means and implications on choosing one of those options.
Gausul_DokanCloud
Jul 10, 2025A: Hello there,
I hope you're doing well!
Dokan Cloud is a SaaS-based solution that allows you to create either a standalone store or a multi-vendor marketplace.
Standalone: If you choose the Standalone option, you will have your own independent store where you can sell your products directly. This is ideal if you’re looking to run a single-vendor business.
Multi-vendor Marketplace: If you decide to go for the Multi-vendor Marketplace, vendors will be able to list and sell their products on your platform. You, as the marketplace owner, will earn commissions from their sales.
Please note that if you create a Standalone store, you won't be able to switch to a Marketplace setup later, so it's important to choose the option that best suits your business model right from the start.
Let me know if you have any further questions or need assistance in making your decision.
Best regards,
Daron14689
Verified purchaser
Hi Gausul,
I appreciate your reply. However, I noticed that you shared only the definitions, which are generally well-known concepts. Additionally, it was evident that Dokan Cloud is a SaaS-based solution prior to making a purchase. It seems there may have been a misunderstanding regarding my original question, as I didn't receive the information I was seeking. Thanks for your attention to this.
Hello there,
I apologize for the misunderstanding. If you purchase Tier 2, you will be able to create 3 different standalone shops. Each of these will act as an independent e-commerce store. You can add 3 different domains and create 3 separate e-commerce websites to sell your products.
If you have any further questions regarding Tier 2, please feel free to let me know.
Best regards,
Verified purchaser
In particularl, I'm looking for clarification on the differences between choosing a marketplace and a standalone store for my Tier 2 account. I'm particularly confused about how each option impacts my ability to create 3 stores, as that's listed under Tier 2. I would appreciate clear advice or resources to help me understand these options better so I can make an informed decision & a Tier upgrade.