DoMyShoot Questions

Showing 1 - 20 of 38 questions

Q: Your deal package states that the credits issued is only once.

So how many credits does it photos takes for u to clean it up and how much does it cost to purchase when we run out of credits?

StarAlnilamMay 3, 2023
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Founder Team
Abhishek_DoMyShoot

Abhishek_DoMyShoot

May 14, 2024

A: Thanks Star Alnilam for the question- 1 credit per angle or image (this includes the editing / clean up cost).

There are 3 pricing plans for recharging credits- (Limited promotional offer till the 5th of May)
19 USD For 20 Credits
99 USD For 120 Credits
249 USD For 400 Credits

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Q: How much does it cost for extra credits after we finish our credits?

DSP395PLUSApr 22, 2023
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Founder Team
Abhishek_DoMyShoot

Abhishek_DoMyShoot

May 14, 2024

A: Hi User,

You can check the pricing on the app. Appsumo users get 20% extra credits on every recharge for lifetime.

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Q: I am not understand why we have to email and get our images 8 hours later.

Isn’t it all done via the app or server? What’s the processes like if i may ask?

StarAlnilamApr 20, 2023
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Founder Team
Abhishek_DoMyShoot

Abhishek_DoMyShoot

May 14, 2024

A: Hi User StarAlnilam,

Images for ecommerce need perfection and the treatment needs much more than just removing the background. AI has limitations and can never be 100%. Therefore, each and every images goes through a human QC and corrections are done for a professional finish wherever needed. This results in a longer TAT. Otherwise, during the shoot you might have observed that the preview...

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Q: What qualifies as a "credit"?

I am playing around with the sample credits trying to have 2 images created, and it says that it will use 6 credits. I was under the impression that 1 image = 1 credit.

931d80c15c504b27b1af0f5c0c037991Mar 14, 2023
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Founder Team
Abhishek_Chandel

Abhishek_Chandel

May 14, 2024

A: Dear User,
Thank you for downloading and trying our app.
Our app has a fix credit charge "1 credit" for white Background image.
If you opt for creative backgrounds/templates made by us then they are charged as per the value shown in template section.
This could be a reason why you are being charged 6 credits for 2 images, the breakup could be 2 credits for 2 images and 4 credits for 2...

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Q: if we bought tier 3 can we buy it again and send you the code to top it up?

wowstuffPLUSMar 12, 2023
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Founder Team
Abhishek_Chandel

Abhishek_Chandel

May 14, 2024

A: Dear User,
Thank you for query.
You could buy one license for one user email ID.
If you want to get the benefits of extra credits in AppSumo LTD again you could purchase the deal via another email account.
If you want to get the benefits of credits bonus you could opt for buying the credits inside app which will give you 20% extra each time.
Just download the app and try out our...

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