Disappointing
The app & concept have great promise but the result is most disappointing:
1. The resulting product photos look cheap. We think it is mainly down to the lack of quality backgrounds.
2. Support is non-existent. After you redeem the LTD you receive a series of emails but nobody replies when you reply for support or raise a ticket.
3. Non-refundable because the authors claim that they could be ripped off. Actually, I feel we are ripped off because we did not submit a single image for processing, i.e. we could see from the previews that the results would be cheap, and still a refund is not forthcoming. We bought 2 x codes!
Essentially, the app is not yet useable for us and I doubt the sincerity & commitment of the developers. It looks to us like they are just playing around.
If you would like to try the app, sign up for a trial.
Abhishek_Chandel
May 9, 2024Hi Team Pairfum,
First of all let us apologize for inconvenience that you have felt while trying our app.
Let us resolve your concerns one by one.
We will start with 3rd one first because that is the initial step to get the image processed using our app.
As we can see that you have not submitted any shoot for processing and stopped at preview screen which shows only low quality bg removed image for faster rendering time and low memory consumption of the device.
This step hampered us from getting your order for processing and delivering the awesome result that we promise to deliver.
We have checked our system and found out that you have registered 2 user with us and they also have not submitted any orders yet.
Please be assured if you do not like our output we are ready to refund any credits consumed so you will not be charged for the same.
We also provide demos on how to use our app effectively and that is free for all of our customers, no matter how many credits they buy. Just send us an email stating your issue and we will do everything in our power to resolve the issue.
You just need to press submit and then let our output amaze you.
Just be assured that if you still do not like the output we would be ready to amend it until it meets your expectations.
Looking forward to receiving the images for processing.
We will be ready to process them as we promise.
Just allow us to do the same by submitting the order.
Regards.