Q: Why is the email address showing Munsurel to clients
Sure! Here's a simpler, more straightforward version with each issue as a question:
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Hi,
I recently bought the highest-tier plan and started setting things up, but I’m having some problems. Can you help with these?
1. How do I change the sender name and image in client emails? Right now, it shows "Mansurel," who isn’t part of my company.
2. Why is a project video from "Doplac" showing in the client portal, and how do I remove it?
3. How can I add a phone number when creating a new client? I only see a "Contact Add" option, but it doesn’t let me enter a phone number.
4. How do I chat directly with my own clients in the Client Portal? Right now, it seems like it’s connected to "Doplac."
Can someone help fix these? I’ve attached more details.
Thanks!