DrawKit Questions

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Q: We bought Drawkit and now access in not working.

Even the email james@drawkit.io is bouncing back.

Can you suggest how to connect with support team and get the access back?

4158992e288c4361a7f7917a06f4fc7dPLUSJan 25, 2024
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Q: how many items you have in your database?

and how many you add monthly?

360StudioPLUSNov 19, 2023
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Q: sell me this tool.

why is drawkit better or what features does drawkit have over other open source illustrators and animation tools like canva or Pixelied.

DiamondelyNov 17, 2023
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Q: Hi, when I enter a keyword in the search field I rarely get a hit.

I tried "wellness" "holistic" "balance" for example and didnt get anything. Am I searching for icons the wrong way?

Thanks, Darren.

darren890Oct 23, 2023
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Q: Hi there, I'm not able to download pro content.

I'm getting a pop-up suggestion to upgrade my plan. However, I'm not to do do when trying as I'm getting a notification mentioning that I already have a Pro plan.
Please, is it possible to get this issue fixed?
Thanks for pour help

Mrs_EliseOct 19, 2023
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Q: Hi I bought LTD plan last month, and not sure if the 3D assets can be applied in blender or UE?

( unreal engine) is there IP restriction for my plan? thanks !

Ebony77738Oct 8, 2023
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Q: can we change colors of any design?

Especially icons/ illustrations

eavillamorjrOct 6, 2023
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Q: Question?

Si we cannot used any of these images or icons to build our site?

artbeastOct 2, 2023
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Q: Hello, I am a newbie designer and only know how to work with Canva.

Am I able to upload and use these design on Canva?

kenneth38Sep 9, 2023
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Q: Hi!

Can these icons be animated? Thank you!

gamerhawkSep 7, 2023
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Q: Can they be used on printing materials like journals?

thank you

sarasfeijooAug 27, 2023
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Founder Team
sam0466

sam0466

May 14, 2024

A: Hi Sara,

So long as our illustrations are not the actual product you're reselling, you're free to use them in your commercial projects.

If you're in doubt, you can refer to our license: https://www.drawkit.com/license

Let me know if this helps!

Sam

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Q: Will the AI designer be included when that gets released?

codingmenaceytJul 30, 2023
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Founder Team
sam0466

sam0466

May 14, 2024

A: Hi Little Rock,

For the time being, the deal only includes DrawKit and we have no plans of adding in Smart Layouts. We will let the community know if we decide to do so.

Best,
Sam

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Q: Does this software have icons and shape elements

jamartaylor08Aug 22, 2023
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Founder Team
sam0466

sam0466

May 15, 2024

A: We do have a bunch of icons, located in the "icons" section of the website.

As for the presence of shape elements in the packs can vary. While some packs contain shape elements, others might not. However, all these elements are part of SVG files, so you can select and isolate them from the main scenes if needed.

For example, in the Company Teamwork Illustrations pack, you’ll find grey shapes integrated into the illustrations. You can copy and paste these shapes while working with the SVGs in tools like Illustrator or Figma.

However, it’s important to note that our collection may not include packs that consist solely of individual shapes. If you have any specific requirements or questions, please feel free to let us know!

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Q: Hi, when I click on pro, it tells me to upgrade.

The. When I click upgrade, it tells me I already have pro, yet I can’t download. Please help me understand why.

jamoooretAug 20, 2023
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Founder Team
sam0466

sam0466

May 15, 2024

A: Hi there,

Apologies for this – it should be fixed now and you should be able to download :)

Let us know if this doesn't work on your end.

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Q: Hi, I have this.

I did not get how many creatives are there?
How many new creatives added monthly?
creatives are good but it looks like number of creatives are very few.

seo571Aug 11, 2023
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Founder Team
sam0466

sam0466

May 15, 2024

A: Hello!

We add new creatives every month – our drops range from 25 new creatives to a few hundred. Look out for our next one :)

Best,
Sam

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Q: Can i use this on my published hardcover book and amazon kindle book as well..

and also on my websites & social media?

Chima69364Aug 3, 2023
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Founder Team
sam0466

sam0466

May 15, 2024

A: Hello!

Yes, you're free to do that. So long as our illustrations are not the actual product you're reselling, you're free to use them in your commercial projects.

Let me know if this helps!

Sam

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Q: Can I edit the svg and use it on YouTube?

I would like to use it as material for a tutorial video.

r1ifg44gg0Jul 25, 2023
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Founder Team
sam0466

sam0466

May 14, 2024

A: Hi there,

Yes, you're free to do that! :)

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Q: how to use.

1. Do I have a Login and can download files through the web?
2. I have to download each pack file to my device and find what I want in there.

7enkoyPLUSJul 29, 2023
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Founder Team
sam0466

sam0466

May 14, 2024

A: Hi there,

That's correct! Once you pay, you'll have a login where you'll be able to access all of the designs, download them and pick whichever ones you want to use from there.

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Q: So...

no support? it's been over a week since they responded any questions here.

lfcamachoPLUSAug 4, 2023
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Founder Team
sam0466

sam0466

May 14, 2024

A: Hi there,

Apologies – we'll be better at answering promptly going forward!

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Q: Can we have more worldclass templates related to Human Resources & recruitment also for restaurant business.

TokinaWebAug 4, 2023
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Founder Team
sam0466

sam0466

May 15, 2024

A: Hi TokiaWeb,

I'll make sure to pass this feedback to our design team!

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