Q: UK VAT via Stripe
I have a few questions before upgrading to the white label tier:
* If I upgrade to the white label tier, will I be able to connect via Stripe, and will it be configured to correctly handle UK VAT? Specifically, I’d like to ensure that VAT is displayed at the Stripe checkout. I’ve experienced issues previously where VAT wasn’t triggered or shown, despite integration with Stripe—so I’d appreciate confirmation that this will be properly supported.
* Will you be adding any additional payment gateways, such as PayPal?
* Is your platform fully GDPR compliant?
* Does the 10-user limit refer to 10 internal team members?
* Will we be able to brand each client’s account individually and assign their own domain or subdomain?
* Will our clients have their own dedicated landing page?
Thank You,
Colin_Dropboard
Apr 22, 2025A: Hello!
1) Yes, our Stripe integration will collect VAT or other applicable taxes via their Stripe Tax features. You need to opt-in to this during payment setup and complete any tax registration settings required by Stripe.
2) No other gateways are planned at this time.
3) Yes: here is some information on this: https://help.dropboardhq.com/article/54-gdpr-privacy-compliance
4) Correct!
5) No, you'll receive one branded portal for your organization.
6) Clients won't have their own dedicated jobs page, however, you can create a Dropboard embed that only shows jobs from a specific client. You can use this script to embed their jobs on any website.
Hope that helps!