Q: For better understanding. Could you clearly answer the FAQ ? š
1) How do you compare to ConsoleX and Concierge AI ?
2) How do we contact support (ticket, chat) ?
3) Do unused credits roll over from month to month ?
4) Is there a daily message limit for LTD Plans ?
5) Max file upload size ?
6) On which LLM model is based and trained your Dume AI model ?
7) Why other LLM models cannot use the MCP and built-in integrations ?
8) Does the MCP usage (eg. Composio) implies always extra costs ?
9) Do you plan to offer a library of preset MCP Servers (like ConsoleX) ?
10) Are Webhooks and API access included in LTD Plans ?
11) WhatsApp is a very powerful channel for Dume AI. Do you plan to integrate soon ? FYI, a great WA AI assistant is The Librarian -> https://cme.sh/libio-new
12) When the Credit Usage Structure will be clarified and published ?
13) Can the published requests, in your roadmap, be voted on ?
Dume.ai
Edited Aug 31, 2025A: 1) How do you compare to ConsoleX and Concierge AI?
We support 15+ integrations along with MCP support. With Dume AI, you can also create custom workflows tailored to your needs.
2) How do we contact support (ticket, chat)?
Chat support is always available in the app (bottom-right corner). You can also create a ticket, and weāll resolve it within 12 hours.
3) Do unused credits roll over month to month?
No unused credits do not rollover
4) Is there a daily message limit for LTD plans?
Every tier has limit of 100,200,300 messages daily. To keep our systems healthy and fair usage for all users. If you require more message limits daily you can reach out to us we'll sure help you out
5) Whatās the maximum file upload size?
10MB.
6) Which LLM model powers Dume AI?
A: Dume AI uses a mix of different AI models depending on the query. This ensures you always get the best resultsāwhether itās summarization, reasoning, sentiment analysis, or workflow automation.
7) Why canāt other LLM models use MCP and built-in integrations?
Some compatibility issues currently exist. Weāre working on fixes, and soon most models will support MCP.
8) Does MCP usage (e.g., Composio) always imply extra costs?
Composio provides its own MCP servers at an added cost. However, youāre free to use any MCP server, including many official remote servers available for free.
9) Do you plan to offer a library of preset MCP servers (like ConsoleX)?
Yes. Weāre continuously adding official, QA-tested remote MCP servers, available in the Integrations tab.
10) Are Webhooks and API access included in LTD plans?
Not at the moment. Currently, API access isnāt available on any plan. However, we do plan to add it in the futureāand LTD users will definitely get access once itās released.
11) Do you plan to integrate WhatsApp?
Yes! WhatsApp integration is on our roadmap and will be added soon.
12) When will the credit usage structure be clarified and published?
It will be published soon.
13) Can published roadmap requests be voted on?
No. However, you can always reach out to us with feature requests.
Hello
we have recently pushed an update where dume ai assistant can also be reachable on whatsapp
Thanks for the update. Can we interact with Dume AI assistant through voice messages in WhatsApp ?
Yes you can interact with voice message on whatsapp