Dynosend - Plus Exclusive Reviews

3.8

3.86 stars
3.86 stars
7

Taco ratings

5
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AskSumo

Dynosend is a customer engagement platform that has received positive feedback for its clean interface, visual automation workflow builder, and WordPress integration. While some users have mentioned limitations in basic email campaigns and the email builder, these are considered minor issues. Overall, Dynosend is a solid choice for those seeking an email marketing and customer engagement solution, with an overall rating of 3.8 and a 60-day money-back guarantee, making it worth considering.

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Verified purchaser

Member since: Mar 2020Deals bought: 535
5 stars
5 stars
Posted: Feb 8, 2025

Really nice platform

Dynosend is an impressive email marketing and customer engagement solution that makes building and managing campaigns both powerful and intuitive. One of the most standout features is the visual automation workflow builder, which allows you to create and customize automated customer journeys without constantly relying on coding or clunky conditionals. Being able to set up personalized email campaigns and automate some sending flows in one place is a huge advantage for anyone looking to optimize their email strategy. Recommend checking out Dynosend, their UI is really well done.

Founder Team
Idir_Dynosend

Idir_Dynosend

Feb 9, 2025

Hi Jack,

Thank you so much for your amazing review!

I’m glad to hear that Dynosend’s visual automation workflow builder and UI are making a difference for you.

Your feedback motivates us to keep pushing the boundaries and deliver even more value for you. If you ever have suggestions or need any assistance, we’re just a message away as always.

Thanks again for your support!

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Verified purchaser

Member since: Sep 2024Deals bought: 10
5 stars
5 stars
Posted: Jan 26, 2025

Good value for money

I've been using Dynosend for a few weeks and honestly, I'm really happy with my purchase. The dashboard is super clean and easy to navigate. They just added WordPress integration which was a massive bonus for me. The functionality is exactly what I needed, and for the price point of the lifetime deal, it's incredible value for money. A++

Founder Team
Idir_Dynosend

Idir_Dynosend

Jan 27, 2025

Thank you very much for your amazing review!

I'm thrilled to hear that you're happy with Dynosend and finding it easy to use. Your kind words will motivate us to keep improving and delivering even more value in the upcoming years.

If you ever have any feedback or need assistance, we're just a message away.

Thanks again for your support and for being part of Dynosend.

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Verified purchaser

Member since: Jun 2011Deals bought: 111
5 stars
5 stars
Posted: Jan 18, 2025

Clean interface and powerful features

I hope that Dynosend has a bright future, the product has a good foundation and covers a lot of use cases.

The audiences concept combined with tags, events, and segments is extensible enough for complicated campaigns and automations.

The automation workflow works well. It looks simple but all the main components needed seem to be there, with a few power things in their development roadmap.

The campaigns right now are basic and simple, but seem to do what is needed at the moment. This will be an area they can improve.

I'm not a huge fan of the email builder, but in my case, I would rather import my templates and they provide that, and then you can edit in their code editor if needed. Setting up your dynamic tags and importing seems to be my usage model at the moment.

And the transactional email works well via API.

I was able to get everything working as expected using Pabbly Connect from creating and updating contacts in audiences to sending transactional emails.

I'm just in the setup stage so can't comment regarding deliverabliilty and timing of things, so hopefully those perform as expected.

Overall there is nothing seriously lacking with the tool, and the design is intuitive and works well, so I am happy with getting this via AppSumo. Hopefully they will have much success and continue to develop and enhance it long term.

Founder Team
Idir_Dynosend

Idir_Dynosend

Jan 19, 2025

Thank you so much for your thoughtful and detailed review!

I'm to hear that Dynosend has been meeting your expectations. Your feedback about the extensibility of our audiences concept and the automation workflow is greatly appreciated—it’s exactly what we aim to deliver!

It’s also fantastic to hear that you’ve had a smooth experience using Pabbly Connect with Dynosend. Ensuring that integrations and workflows are seamless is a top priority for us and we'll continue to update it to make it better.

I appreciate your support and trust in Dynosend, and we’re committed to delivering the best possible product. Rest assured, updates are coming to the product including enhancements to the email editor which will meet your expectations. If you have any suggestions, you're very welcome to share them via our roadmap or email; we take them seriously.

Here’s to a bright future together! 🚀

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Verified purchaser

Member since: Dec 2022Deals bought: 228
5 stars
5 stars
Posted: Dec 10, 2024

Promising Start: Solid Email Delivery with Room to Grow

While my initial experience with this tool had a few hiccups, their support team was incredibly responsive and resolved the issue quickly. Since then, I've been using it to send emails to my opt-in list, and I'm pleased with the smooth delivery and double-digit open rates. I also use an email verifier to monitor and ensure new opt-in emails are clean without invalid or unsafe addresses.

Compared to other email marketing tools I've used, this tool is still developing its feature set. However, it meets my current needs, and I appreciate its straightforward approach.

What truly excites me is the potential I see in this software. I'm confident that with continued development, Dynosend will become a robust and feature-rich platform. I'm "all in" on its future success!

Founder Team
Idir_Dynosend

Idir_Dynosend

Dec 10, 2024

Thank you so much for your thoughtful review and for trusting Dynosend!
We're thrilled to hear you're seeing great results with your email campaigns and are satisfied with our support. You're right, the start was a bit bumpy, but thank you for your patience and sticking around to see it improving.

Your feedback truly means a lot to us. We’re committed to continuous improvement and have exciting updates on the way.

If you ever have suggestions or need assistance, we’re here for you. Thanks for being 'all in' with us — we’re all in for you too!

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omarmiomarmiPLUS
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Verified purchaser

Member since: Nov 2024Deals bought: 38
5 stars
5 stars
Posted: Dec 8, 2024

Promising and generous app

A clean and well-designed tool.
Some glitches gave it potentially bad reviews from the start, but they were very quick to fix those (emails sent multiple times for the same user).
Compared to other email marketing tools here, their offer is very generous without forced branding logos.
I'm not a heavy email marketing user; I bought it to replace my current subscription (small pool of emails). I can't give an in-depth technical review in that sense.

But I like their no-BS attitude toward cold outreach—the only thing that matters to me is deliverability. I don't want to share the same servers with spammers.

At least their own newsletter emails don't go to my spam folder, which is a good sign.

Only time will tell if I'm wrong.

Founder Team
Idir_Dynosend

Idir_Dynosend

Dec 9, 2024

Hi there,
Thanks so much for sharing your experience! I’m really happy to hear your experience is positive so far.

I totally get where you’re coming from about deliverability. It’s a huge focus for us too. We know how frustrating it can be to share servers with spammers, so we’re always working to keep our sending environment clean. And it’s awesome to hear that our own emails are landing in your inbox — that’s a good sign!

If you ever have questions or suggestions, I’m here and happy to listen. We’re always looking for ways to improve and make sure Dynosend works exactly how you need it to.

Thanks again for trusting us to handle your email marketing. It means a lot and it's exciting to have your with us.

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KomoKomoPLUS
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Verified purchaser

Member since: Sep 2021Deals bought: 99
1 stars
1 stars
Edited Dec 6, 2024

Unprofessional, disappointing, worst Appsumo purchase

I use GetResponse and have a 100% double opt-in list. I have imported 5500 contacts and they are all active in GetResponse! The first campaign I sent with Dynosend was sent 13000!!! times, so each contact received the mail 2 or 3 times! But what was even worse was the bounce rate! How can it be that I have 0% bounce rate with GetResponse and more than 10% with Dynosend! The same list also has a 0% bounce rate with Zagomail (Appsumo)! My account was suspended because of the bounce rate. But I can prove that all contacts are my own customers, confirmed by double opt-in. So my recommendation, stay away from this software, absolutely horrible way to chase away your own customers. This was one of the worst purchases of my life on Appsumo.

Founder Team
Idir_Dynosend

Idir_Dynosend

Edited Dec 7, 2024

Thank you for your feedback.

We’d like to clarify a few points to address your review. Email metrics, such as opens and clicks, may sometimes show inflated numbers because certain email clients scan links for security purposes. However, unique opens and clicks on our dashboard reflect legitimate user actions, providing an accurate representation.

Regarding bounces, we strictly enforce our Anti-Spam Policy and do not support spam or cold emailing. Even with double opt-in verification, rejections can still occur for many reasons, it doesn't necessarily mean it is caused on our end. Your campaign was against our Acceptable Use Policy for containing affiliate marketing content which resulted in high user complaints that affected 4 of our IP addresses.

As for the account suspension, it was in the Terms of Service, which you agreed to during signup, that we may terminate your account without prior notice or liability including for breaching our Terms. As much as this may be frustrating, but we do apply all of our Terms.

However, In light of your complaint, we introduced a gradual sending mechanism to ensure optimal performance.

Your feedback helps us improve, and we appreciate you bringing this to our attention!

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Verified purchaser

Member since: Nov 2017Deals bought: 53
1 stars
1 stars
Edited Dec 6, 2024

Stay away or be warn

I am beyond frustrated with Dynosend. After years of purchasing apps through AppSumo, this has to be the worst experience we've ever had. We imported around 500 test contacts from our Mailchimp e-commerce database and sent out a newsletter, only to be blindsided by an 11% bounce rate. We’ve never had issues like this with Mailchimp!

What really irked me was how Dynosend sent out all the emails at once within a minute, unlike Mailchimp, which spreads it out more responsibly. This morning, we received a termination notice from Dynosend, citing a violation of their TOS because of that 11% bounce rate. Seriously?! They didn’t even bother to give us a warning or any guidance on how to handle bounced emails before yanking our account.

Yes, there's the 60-day refund option through AppSumo, but that doesn’t change how utterly disappointing this whole experience has been. It’s crucial for companies to communicate better and offer proper support in situations like this. Instead, we're left scrambling for our money back while Dynosend just brushes us off. What a mess!

Founder Team
Idir_Dynosend

Idir_Dynosend

Edited Dec 8, 2024

Thank you for sharing your experience, and we’re sorry it didn’t meet your expectations.

Our Terms of Service and Anti-Spam Policy, which you agreed to during signup, outline strict guidelines regarding bounce rates to maintain platform integrity. Unfortunately, we weren’t informed that these were test emails before they were sent, and they exceeded the threshold of 100 emails for applying this policy. If we had known, we could have made exceptions for this specific campaign, as inactive contacts from older databases often result in higher bounce rates.

Regarding the speed of delivery, while campaign emails appear to be sent immediately, they are dispatched from our servers in batches. This process ensures compliance with deliverability best practices and avoids overwhelming recipient servers. And we rolled out an update so that customers will be able to see the actual speed of a campaign, thanks to your feedback.

We understand your frustration, and we take the protection of our platform and reputation seriously, as any misuse can have far-reaching consequences for all users. While we regret this outcome, it’s part of our commitment to maintaining high standards for all our customers and we will continue to do our best.

We appreciate your feedback and the opportunity to improve, and we apologize for any inconvenience we may have caused.

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