3.6
Taco ratings
Easify is appreciated for its seamless setup, exceptional customer support, and compliance with regulations. The platform's credit system and extensive features stand out, offering great value. However, there are minor drawbacks related to multi-company support and international feature clarity. With an overall rating of 4.2 and positive customer feedback, Easify is a solid buy for those in need of an AI-powered SMS, email, voice broadcast, and ringless voicemail campaigns platform. With a 60-day money-back guarantee, it's worth giving Easify a try.
AI-powered summary of customer reviews
Verified purchaser
Seamless, Supportive, and Seriously Impressive
Getting started with Easify couldn’t have been easier. As soon as I logged in, I was greeted by a series of helpful pop-ups that guided me through a sleek and intuitive user interface. The built-in tour with a progress bar made setup simple, and what really impressed me was the ability to schedule a welcome call right from the dashboard.
I expected a long wait, but I was able to book a call within 2 hours!
While I waited, I completed my profile, including the part I dreaded most: 10DLC registration. But Easify made it easy. The questions were straightforward, and I was reassured that they’d complete the filing and even call me if anything came up.
When my welcome call started, I was even more impressed. The support rep gave me a tailored walkthrough based on my goals, answered every question clearly, and made sure I felt confident moving forward.
Everything was transparent, efficient, and professional, and I felt fully supported through the whole process.
It is clear already at this point that easify has more than the features I was looking for my marketing needs.
I’m honestly blown away. The service is 5-star (taco), and I’m so glad I signed up for Tier 3. If you’re on the fence, don’t be. Easify delivers and is a great buy on AppSumo.
THANK YOU!!
Eric_Easify
Sep 3, 2025Thank you so much for sharing such a detailed and thoughtful review! We’re thrilled to hear that your onboarding experience with Easify was smooth and that the guided tour, 10DLC registration process, and welcome call all made things easier for you.
Our team works hard to keep things simple, transparent, and supportive, so it’s great to know that came through in your experience. We’re especially...
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Verified purchaser
Easify is anything but Easy
I have had it with this company. They have delayed 10DLC for a month on a web site that was approved for 10DLC in less that 24-hours with another vendor. The person who is supposed to "help" with all this has continued to delay with frivolous changes and cannot get his act together. Seems like this could be a good product, but they have a long way to go. One more wasteful email from them and I'll be done. And to anyone who wants to diminish this honest review, go after someone else. Their product team is seriously flawed.
Eric_Easify
Sep 3, 2025We’re truly sorry to hear about your experience and the frustration caused by the 10DLC registration delays. We understand how important timely approvals are for your business, and we sincerely regret that we fell short of your expectations.
We recognize that our communication and process in your case could have been clearer and more efficient. Your feedback about delays and unnecessary changes...
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Verified purchaser
Outstanding SMS Marketing Platform with Great Support
My tech stack heavily relies on Easify because it functions as a top-tier platform for SMS communications together with marketing operations. The setup is straightforward, Thanks to Moises, the support manager for all the help. The interface is clean and modern, and everything you need is accessible in just a few clicks. Easify distinguishes itself through its exceptional customer support team, which provides continuous attention by responding quickly and offering helpful assistance through calls and chat sessions to address any problems. The level of support I received from this tool exceeds what I have received from any other software.
The platform excels in several areas:
The credit system allows users to accumulate monthly credits that automatically transfer to the next billing period while all-tier plan grants users thousands of free messages per month.mYour business stays safe from spam and fraud through full KYC and 10DLC registration which constitutes a critical component of present-day marketing practices. The support team will guide you through every step of regulatory requirements providing seamless handling of these requirements.
Extensive features:
Users can create automated SMS flows and utilize voice campaigns, which include an option for AI-generated replies and send ringless voicemails (not included on any of the LTD plans).
The mobile application enables users to manage their communications through mobile devices.
The platform includes call recording features alongside email validation tools and DNC checks and allows users to create custom phone numbers and perform number porting operations.
The platform delivers excellent value together with high reliability and customer-centered service which outweighs its minor drawbacks related to multi-company support expansion
and international feature clarity and interface enhancement.
Easify stands as an essential business platform for companies that want to organize their communications securely and scale their operations while maintaining readiness for growth.
Easify 5 tacos without any second thought.
Eric_Easify
Sep 1, 2025Thank you so much for sharing this detailed and thoughtful review! We’re thrilled to hear that Easify has become such an important part of your tech stack and that our platform and support team especially Moises have made your experience smooth and productive.
Our goal has always been to provide a clean, reliable, and compliance-friendly platform backed by responsive support, so it’s rewarding to...
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Verified purchaser
exhausting
trying to get this setup is a huge pain in the derriere, WAY too time consuming and instructions for setup? forget about it!
Eric_Easify
Aug 26, 2025Hi, thank you for taking the time to share your feedback. We’re really sorry to hear that the setup has felt overwhelming and more time-consuming than it should be. Your experience is very important to us, and we’re already working on streamlining our onboarding flow and making the setup instructions clearer and easier to follow.
In the meantime, our support team would be glad to walk you through...
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Verified purchaser
Outstanding Product and Customer Service
I do not write a lot of reviews, but I had to write one for Easify. After going through the program, it is set up so you can access anything you need in a moments notice. Unlike a lot of programs I have used in the past. The fact they have so many phone numbers available to use is amazing. Something I have to say is the quality of their customer service department, it is one of the very best for responsiveness and helpfulness I have experienced in quite some time. They have helped me every step of the way, and I needed the help bad. It is a pleasure to work with a company of this quality. I purchased a Tier 2 as that was all I had use for, but I would not have a problem purchasing a Tier 3 just to support them, I like this product so much.
Eric_Easify
Aug 15, 2025Thank you so much for sharing such a thoughtful review! We’re thrilled that Easify’s setup, flexibility, and number availability have made your work smoother. Your kind words about our customer service mean a lot we’re happy to hear our team could be responsive and helpful every step of the way.
We truly appreciate your trust in choosing Tier 2 and your willingness to support us beyond your...
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