Verified purchaser
Poor support for OG's
I agree with what others have said in regard to the fact that new features have been added but they're not available to original purchasers unless you upgrade. Yes, I understand that things cost money to maintain; however, the original purchase did state that all future upgrades were included so this feels a bit disingenuous.
Secondly, I've just looked at the upgrade price, which is ten dollars, which is exactly the same as the price that the public pay. So, what is it that we get that's any different if we purchased this originally over new customers now? I can't really see much difference.
ivan.arozamena
Oct 14, 2026Thank you for sharing your feedback. As the founder of Edworking, I completely understand your point, and I genuinely appreciate that you supported us from the beginning.
I understand why this feels unfair, especially if you purchased Edworking with the expectation that future updates would be included. Our early supporters played an important role in making Edworking what it is today, and I don’t want you to feel that your early support is being overlooked.
As Edworking evolves, some new features and services come with additional development and maintenance costs, but I also believe we have a responsibility to be fair and transparent with our original customers.
I’d really like to understand which specific upgrade you’re referring to so I can look into it and clarify what’s included in your original purchase versus the current plan.
We’re building Edworking for the long term, and I want our early supporters to feel that they made the right decision in supporting us.
Thank you again for being part of the journey and for giving us the opportunity to improve.