The Good, The Missing, and The Potential
Having recently purchased eesel AI via AppSumo, I felt compelled to share my experience with this AI chatbot.
Pros:
Effortless Integration: A major highlight of eesel AI is its seamless integration into websites. For businesses in search of a hassle-free chatbot solution, this is undeniably beneficial.
Lightweight Chat Widget: Slow website performance can be a deterrent for potential customers. Fortunately, eesel AI's chat widget is lightweight, ensuring it doesn't hamper your website's speed.
While eesel AI provides a smooth chatbot experience, there are a few enhancements I'd eagerly anticipate in its future iterations:
Customizable text: The option to customize button text, such as "Send", and the text area "Type your question..." would elevate the user experience.
Branding Removal: An option to exclude the "Powered by eesel" branding would cater to those seeking a more individualized touch.
Chat History: Retaining chat history can offer invaluable insights into customer interactions and feedback patterns.
Human Takeover: At times, the nuance of human interaction is irreplaceable. Incorporating a feature that enables a human agent to intercede in the chat would be an asset.
Daily Usage Limits Per User: Considering the product has a monthly reply limit, dependent on the plan, it's essential to prevent a single user from monopolizing the chat.
In wrapping up, if eesel AI integrates these suggestions, I'd be inclined to elevate my purchase tier on AppSumo, be it to Tier 3 or Tier 4. As it stands, eesel AI is off to an impressive start, and its future trajectory is something I look forward to.
Amogh_eeselAI
May 14, 2024I'm unable to respond to your second question directly but to clarify, we can customise this text for you today itself. Simply message support and we can look into this for you. We'll expose easier customisation of this text in the coming weeks.