Element Pack Pro

Product details

Q: Vulnerabilities

Hi,
You had (so far and according to patchstack) 5 vulnerabilities in 2025, 20 vulnerabilities in 2024 (including a SQL injection!), what are you doing to better check your software? TBC, they all have been fixed :-)
Thanks in advance for your honest answer, I picked license tier 3, so I want to be sure everything will be as secure as possible on clients websites...

B.76858Edited Aug 4, 2025
Founder Team
Selim_Rana

Selim_Rana

Aug 5, 2025

A: Thanks for your question. At our company, security is a top priority. While software vulnerabilities have become increasingly common, we’re committed to swift and effective resolution. Critical issues are addressed within 12 to 48 hours, and all security vulnerabilities are resolved within 7 days—often much sooner.

We ensure that no vulnerability is ever made public until it’s fully patched. You can rest assured that your website will remain secure and protected—our software will never be the reason your site is at risk.

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