Q: So, are you going to offer special pricing for AppSumo customers that invested in you early on (you know, ...
since you pulled the rug out from underneath everyone by mapping us to a free tier)?
"By default, you can now create up to 3 widgets per each app at the same time, so you can have 3 Google Reviews, 3 Instagram Feeds, 3 Contact Forms etc…
If you do reach your widget limit for any particular app, please don’t hesitate to reach out to our support team for assistance."
Are you going to offer more than just 3 on a case-by-case basis?
Seems pretty shady to go back and change what you were offering and hype up a "new dashnoard".
Q: Hi
just received notification of your new dashboard.
However it now states (I have one widget in use presently) that 1 of 3 widgets are being used. Are you really saying I have access or ability to use only 3 widgets at one time now?
We want to inform you that we have recently migrated to a new version of the dashboard, which has required us to also migrate our AppSumo clients. Unfortunately, the old dashboard can no longer be supported.
The migration comes with both up-sides and down-sides. On the positive side, you now have access to 20+ new applications that were previously unavailable. Additionally, the...
Hi What do you mean by that ‘ If you do reach your widget limit for any particular app, please don’t hesitate to reach out to our support team for assistance.’
Is that mean we have to contact support every time we use more than 3 widgets for each app? What kind of assistance will the support provide that you can’t make it default for AppSumo customers?
I have bought 8 codes for 1 mil views, but now my dashboard showing I can only create 3 widgets per app under Basic Pack (5,000 views/month). So total 5,000 views x 3 widgets = 15,000 views, so where is the 1 mil views promise? Furthermore 5,000 views are too low for most of the websites. Our plan suppose to put under Pro Pack (50,000 views/month) and I don't mind if it's limited to 20 widgets...
So with this, we still get unlimited widgets, correct? From your message, it appears that "by default, we can create up to 3 widgets," but then we can reach out to request higher limits as needed?
Q: How do I remove or modify the "# yummy" text from my widget, which also shows up when embedded on my website?
https://prnt.sc/mcbVYpV7q0_B
Share Elfsight
Q: I've seen your response but its not acceptable.
Why not tie us to the t3 enterprise that is more inline with what we bought?
T3 Enterprise
Unlimited websites
1,200,000 views
200 widgets
Share Elfsight
Q: So, are you going to offer special pricing for AppSumo customers that invested in you early on (you know, ...
since you pulled the rug out from underneath everyone by mapping us to a free tier)?
"By default, you can now create up to 3 widgets per each app at the same time, so you can have 3 Google Reviews, 3 Instagram Feeds, 3 Contact Forms etc…
If you do reach your widget limit for any particular app, please don’t hesitate to reach out to our support team for assistance."
Are you going to offer more than just 3 on a case-by-case basis?
Seems pretty shady to go back and change what you were offering and hype up a "new dashnoard".
Share Elfsight
Q: Will your app comeback to Appsumo?
Share Elfsight
Q: Hi just received notification of your new dashboard.
However it now states (I have one widget in use presently) that 1 of 3 widgets are being used. Are you really saying I have access or ability to use only 3 widgets at one time now?
Andrew_Elfsight
May 14, 2024A: Dear RedKite,
We want to inform you that we have recently migrated to a new version of the dashboard, which has required us to also migrate our AppSumo clients. Unfortunately, the old dashboard can no longer be supported.
The migration comes with both up-sides and down-sides. On the positive side, you now have access to 20+ new applications that were previously unavailable. Additionally, the...
Share Elfsight
Verified purchaser
Hi
What do you mean by that ‘ If you do reach your widget limit for any particular app, please don’t hesitate to reach out to our support team for assistance.’
Is that mean we have to contact support every time we use more than 3 widgets for each app? What kind of assistance will the support provide that you can’t make it default for AppSumo customers?
Verified purchaser
I reached my Google Review limit with the new terms, I reached out to them via support and informed them I needed more. Here was their reply:
Thank you for reaching out!
For sure, I'll be more than happy to help. Kindly let me know how many additional Google Reviews widgets you need.
Looking forward to your reply!
So it looks promising so far, I will update if I actually get the extra widgets....
Verified purchaser
thanks for the reply and clarification.
Verified purchaser
I have bought 8 codes for 1 mil views, but now my dashboard showing I can only create 3 widgets per app under Basic Pack (5,000 views/month).
So total 5,000 views x 3 widgets = 15,000 views, so where is the 1 mil views promise? Furthermore 5,000 views are too low for most of the websites. Our plan suppose to put under Pro Pack (50,000 views/month) and I don't mind if it's limited to 20 widgets...
Verified purchaser
You yourself promised us unlimited widgets and that the offer was for life.
We now have 3.
Verified purchaser
stephenclark2000, reach out to support and they will be flexible in adding more. They have us in mind with this one, trust me.
Verified purchaser
So with this, we still get unlimited widgets, correct? From your message, it appears that "by default, we can create up to 3 widgets," but then we can reach out to request higher limits as needed?