Q: Hello I am thinking about engaging with your product.
I may only use one or 2 in my website. I have a couple of questions please:
1. How much will they slow the website down? (I am considering Whatsapp) this is a massive consideration for my sites, and
2. as this will be an icon on the front page, I would like to understand how the views work. For example is a view count whether they use the widget ? That is, if I get 100,000 views to my frontpage for example per month, does that essentially 1 code would work for 10,000 of those views ?
or does it only count when the customer engages on the widget?
Thank you - I am trying to understand how best I can use the offer. :)
Andrew_Elfsight
May 15, 2024A: Hello there,
Thank you for reaching out!
WhatsApp chat doesn’t use any heavy content, and it was specifically designed to load after the rest of your page is loaded, out of consideration for your site’s loading speed.
A view is counted once a widget is loaded. So even if a visitor doesn’t interact with your widget, a view will be counted anyway, because the widget has loaded.
Hello there,
Thank you for reaching out!
WhatsApp chat doesn’t use any heavy content, and it was specifically designed to load after the rest of your page is loaded, out of consideration for your site’s loading speed.
A view is counted once a widget is loaded. So even if a visitor doesn’t interact with your widget, a view will be counted anyway, because the widget has loaded.