Provided support to me
They said it was unlimited usage of the reviews initially upon purchase. I purchased 7 codes and spent a lot of money. And now they just limit you to use each widget 3 times in the end. This is very unethical practice and also very poor practice to the people who supported them in the first place.
I purchased 7 codes, they put limited limits there over time and was not good. Limiting you to only 3 widgets per app - which is very bad form.
I complained, and they upped the limits and gave me 50 for 3 of the apps I used the most frequently. I think that's good customer service. So I will recommend them to others who consider their service in the future.
However, still not impressed with the 3 apps limit overall.
Andrew_Elfsight
Aug 13, 2026Hi there,
Thank you for sharing your feedback!
We would like to clarify that we have not changed the core terms of your purchase. As per the initial agreement, you have the entitlement to the following:
- Lifetime support for our service
- Access to 70 applications
- Specific views as per the codes you purchased
We value our AppSumo community and want to ensure you have the best experience possible. Please reach out to our support team directly so we can look into your account and explore the best way to accommodate your requirements.