Email Sequences

Product details

Q: Flagged IP's

So I was curious how do you guys maintain to not get flagged by services like Exchange...until my first test email:

"Remote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653"

So for me it is probably completely unusablešŸ˜‚ ...too bad! I better go further with building my own serveršŸ˜£

Vito77344PLUSEdited Oct 5, 2024
Founder Team
VoilaNorbert

VoilaNorbert

Oct 9, 2024

A: Hello Vito, We're sorry to hear you've gotten flagged with your sending. Email Sequences sends from your email servers, not our own so the IP address is from your mail server.

If you're currently on on a trial 365/Exchange subscription, you would need to reach out to your provider's support team: https://support.microsoft.com/en-us/topic/ndr-error-codes-550-5-7-703-550-5-7-705-550-5-7-708-and-550-5-7-750-f5675801-1846-4d1c-9599-5b4e26a9175d#:~:text=the%20block%20removed.-,550%205.7.708,-The%20complete%20NDR

If that's not the case, it's possible the sending email address you're using might be on your org's blocked sender list as suggested here: https://answers.microsoft.com/en-us/msoffice/forum/all/550-57708-service-unavailable-access-denied/274f6e9e-9ecf-4122-ac22-adac97e3f337

That said, since we don't know your domain, we can't say for certain, but it is possible that if you tried sending an unauthenticated email (no/misconfigured DMARC/DKIM/SPF) it could have gotten your sending email address blocked.

For further support, email us at me@voilanorbert.com. We'll be happy to help.

Helpful?
Log in to join the conversation
Verified Purchaser badge

Verified purchaser

Edited: Oct 9, 2024

Hi, well I understand that email is sent from my provider, but you are logging in into Exchange server with your IP's. The email was not sent because the Norbert's IP was flagged for logging into the Exchange server. When I log in from my IP's and send something it works perfectly fine!

So I wanted to ask you how do you maintain this? Do you have multiple IP's? If these are heavily shared for...

Verified Purchaser badge

Verified purchaser

Edited: Oct 9, 2024

multiple users I can't imagine it is gonna ever work properly