Email Sequences

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103218706770957379295103218706770957379295
103218706770957379295
Jul 14, 2026

Q: Microsoft mail accounts broken — cannot add new, existing ones fail to send

I'm an AppSumo lifetime license holder and I'm having a serious issue with Microsoft mail accounts in Email Sequences:

Cannot add new Microsoft accounts — the connection fails every time I try to add a Microsoft/Outlook mail account under Deliverability → Connect Email Account.
Previously connected Microsoft accounts no longer send — accounts that were working before have stopped sending campaign emails entirely.

This effectively makes the product unusable for anyone on Microsoft mail. Could you confirm:

Is this a known issue, and is a fix being worked on? If so, what's the ETA?
Is this related to Microsoft's deprecation of basic auth/app passwords? If so, will you be adding OAuth support for Microsoft accounts?

I'd appreciate a status update, as my campaigns are currently blocked.
Thanks,

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