Q: Selected 'Free' plan to redeem. How to get correct code?
I just bought your sequence product at AppSumo and went through redeeming my first code. But by mistake I clicked on 'Free' plan instead of the 'Scale' plan from the redemption instructions. Sorry it was a bit confusing flow. Can you please help and put my plan back to Appsumo plan? I have sent an email at me@voilanorbert.com as well with all details. Thank you.
VoilaNorbert
Edited Oct 15, 2024A: Hello there! If we haven't already, we'll follow up with you via email since we're not able to determine your Email Sequences account from this question post.
I believe I did see an email thread regarding this and it was solved, but if you're still having trouble, please reply to the email thread and let us know. Thank you!
LinbabaPLUS
Verified purchaser
Hi Fantastic Norberts of Voila Land,
I’m reaching out regarding a similar issue.
I recently purchased 3 codes and tried to redeem them, but my account is showing up as a free plan instead of the Scale plan. My account email is: voilanorbert@nonprofit.hub.hu
Thank you so much for your help - appreciate it!