 WolfVP
WolfVPWolfVP
Sep 9, 2024
Q: How often is the Blacklist Report updated?
1. Are they automatically updated weekly?
2. Can we be automaticlly notified via email on issues?
3. I re-generated the reports, and the blacklist "checked date" are always the original date of when I initially added the sender email. These were about 2-3 weeks ago.
Does that mean that the Blacklist checks are NOT updated? And only checked when we add the sender email to our Branav account?
Founder Team

ash_brandnav
Sep 9, 2024A: Hi PaulVP,
1: Yes, they're updated weekly.
2: Yes, you get notifications every Saturday/Sunday depending on your timezone.
3: This looks like an issue. Please reach out to us on the live chat available on our website. We'll check and fix it on priority. I apologize for this inconvenience, Paul.
Share
Helpful?
Log in to join the conversation