EmailDelivery.com Reviews

The support for this is virtually non existent, i now have a product that does not work that i paid a fair bit of money for and its like hitting your head against a wall trying to communicate with Ian.

Its now got so bad that im having to just completely forget this and move the service to mailerlite

This is a solid, quality product. If you're a person wanting to get away from paying for mailchimp or that dreadful active campaign and have no technical experience, you might find it a little daunting.
However, if you are an experience email marketer, appreciate what's under the bonnet, you will enjoy this product. I know there are people who are disappointed, but man I paid that guy they referred on Fiverr, got it installed, works like a charm, but it's fickle, I'll admit that.

The fact it has a warming up policy that's configurable, and allows you to assign different mail sending options depending upon the email - eg. gmail, outlook and yahoo, this indicates a deep understanding of the intricacies of sending large volumes of email and keeping your lists clean and updated.

I have only started using this product after purchasing back in 2023. I knew it was great when I read about it, and glad I purchased it. Having worked with 'developer style' tools for a long time, I can see some people might think it's not what it's cracked up to be but that is your lack of experience in realising what's needed to have a solid, white listed (not white labelled - although it is) but the ability to keep your IP addresses clean and your email sending details untarnished.

I love this product. It is one of the real gems I have purchased and each time I look through my list of purchases, I think, wow, that was a great buy. It's not for everyone, but those who get it, really get how good it is.

I had a back and fourth exchange with Ian a few days ago. He replied pretty instantly. My only educated guess is that, that software does require a certain amount of technical expertise and understanding, ideally some chops in DevOps and then some. It won't remotely surprise if Ian saw email support tickets from people who clearly underestimated the technical debt required to run this. He does stress that point across his Q&A here.

I suppose you can engage him on a consultancy basis to get this operational to your needs, at least give him some motivation to help you.

I hope he continues to develop this and may it be around for some time. It is a potentially a very valuable tool in the right hands.

Hi everyone,

I just wanted to give a quick shoutout to the software emaildelivery.com for IAN.

Before I bought the software last November 2024, I sent a support message to the regular address emailteam@emaildelivery.com, because before I purchase any software, I always want to know what I’m getting into. Is the support working.

I sent my email at 1:00 PM — and by 1:20 PM, I already had a response.
Unbelievable.
Just wow.

After that, I took a closer look at the tool. It runs smoothly, I’ve installed it, and it works.

There’s an incredible knowledge base with FAQs — something you rarely find in any software. Yes, it’s a very complex software, but everything in the FAQ works exactly as described. It’s a real guide.

And just imagining how much heart, how much attention to detail went into this — you can immediately tell what kind of high standard the developer has set for himself.

I saw that some people here have written that the support doesn’t work properly.
And AppSumo even added that it’s refundable.

Well, today I wrote to Ian again today at 6:41 AM — and got a reply 18 minutes later.
We had a short back-and-forth conversation. So yes: I get feedback. Instantly.

I honestly don’t understand why anyone would say there’s no support. Of course, I get that as a startup or a one-person business, it’s a huge achievement to build software like this. And yes, software development takes time — you can’t always expect an immediate response. Though in my case, I got one instantly.

Ian clearly continues working on the software, and it would be a shame if it didn’t survive — because it’s a fantastic tool, a truly great product.

So please: have patience, have respect.
All I can say is — I get support, and I say: give it a chance.

IAN — go for it and make the software even better than it already is.

The thing I was most excited for this deal was the MTA. Power (PMTA) & Green Arrow MTA are so expensive that finding an alternative, Velocity (VMTA) for a one time fee this low was extremely exciting so I bought tier 3. The thing is, I've reached out via email, Linkedin, and even found forums of other customers but Ian doesn't respond to anyone. His Linkedin glorifies all the work he's done on this, and his website still sells licenses for $999 but gives zero support. It's so disappointing because an unmaintained MTA is worthless. He says he can't do it full-time but people in forums are literally offering him money to fund it because it could be an alternative to Power or Green Arrow. He just doesn't answer even though he's still taking peoples money. It's worrying because it makes me think every few years he'll spend a few months working on it, add a few things, do a promo, collect cash, then disappear until he runs out of cash and do it again so he only has to work for a few months every couple years. It's unfortunate because he could have a real business here and he's obviously capable technically but he just doesn't show up.