EmailDelivery.com

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Member since: Jan 2020Deals bought: 37
1 stars
1 stars
Posted: Sep 20, 2024

Appears to have shut down - No surpport or updates

I was watching this project for some time and missed it the first time. Was excited to see it back so it was a no brainer as I could ditch mailchimp with my customers and move them. So yes picked up the T3 license. Moved over some of my customers and started sending.

The first few blasts worked well. I then applied a update and sent another blast. All of the sudden my reputation score went from high in postmasters tools to bad in one blast. Look it over it was flagged as stealing customers information. Now I do not know if this was due to emaildelivery platform. All I can say is I reached out to try and figure out what was going on and so far over 40 days and still have not herd back from them. They also have not produced a update at all when they were releasing updates every week or two since. I am now rehabing my list and trying to get it back to its stellar reputation. Again I am not sure if it was emaildelivery platform but I can't really troubleshoot it as support is gone.

And yes the list is 100% opted in customers. It is a local restaurant and all the email blasts do is inform them of the new special. With some links to the doordash online ordering system. So nothing is trying to take the information.

Long and short of this. I feel the need to post this even know I doubt they will be back. I do believe they held out support until the refund period was over and ran after. It should be noted that I did reach out to them back about 4 months ago asking if they ever planned to come back to appsumo. I was told that they likely would never do it again. Why I was surprised they were on it again. But I have a sneaky suspicion they planed to use appsumo to grab a bunch of cash and exit after. That is where I am at.

I really do hope it is something else. I hope something is just out of the control of the devs and they come back and say I am sorry and actually support it. But, I think everyday that chance is going out the window. And I am not sure I trust this at all anymore.

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