I am having a terrible time keeping up with ethic sign. They have absolutely no support and I cannot delete the users i have invited - Furthermore the docs cannot be taken back if the other party doesn't sign.
Founder Team
Cem_Ethicsign
May 14, 2025
Hi itsmerico, Thank you for your feedback, and we’re truly sorry to hear about the difficulties you’ve experienced. We also apologize for the delay in getting back to you and appreciate your patience.
To address your concerns:
You can delete invited users by navigating to the Team section in your account. From there, you’ll be able to remove users you no longer wish to keep in your team.
Be aware that we have logged two support tickets, the first over two weeks old, no response whatsoever from the company.
Also now the software has stopped working altogether and we can't email our terms to clients so we have to now find an alternative.
I want a refund on this as it's not fit for purpose and I would recommend treading gently if you were thinking of using this in a critical part of your business - which lets face it, if you need a legal signature, then it is critical.
Founder Team
Cem_Ethicsign
May 14, 2025
Hi david5247, Thank you for reaching out, and we sincerely apologize for the inconvenience you’ve experienced.
We would like to clarify that our system continues to operate without any known issues, and we have responded to your support ticket regarding your concerns. However, we’re truly sorry that our reply did not reach you sooner, and we fully understand how frustrating delayed communication...
the app is easy for the users and very good option. but i have issue this two days the reception didn't receive email to sign i have open ticket in website but no answer until now
Founder Team
Cem_Ethicsign
Jun 4, 2024
Hi ibrahim.sa294
Firstly, we're delighted to hear that you find our app easy to use and a very good option.
However, we're sorry to hear about the issue you've experienced over the past two days with recipients not receiving the email to sign. We have addressed your support ticket on our website and resolved the issue.
Thank you for your patience and understanding. We are constantly working to...
Product works great for single person or very small teams. Easy to use and works well but not for more than 1-2 people. Was hoping to find a better product at a better price than docusign.
Founder Team
Cem_Ethicsign
May 29, 2024
Hi susan622, thank you for your feedback!
We appreciate you taking the time to share your thoughts. We're glad to hear that you find our product easy to use and effective for small teams or individual use We understand that scalability is important, and we're continuously working on improvements to better serve larger teams. If you have any specific suggestions or features you'd like to see,...
It’s simple and it works but not for advanced users
I tried the software and although I did get a refund I would like to share my experience with other sumolings. The software registration was good. Once inside the platform it was very lacklustre with a simple interface. I tried to create a legal doc as I have done many times prior with other platform and it was not too friendly. The features were very simple and I was expecting a lot more from this deal. Compared to appsumo original just launched. This did not offer anything super creative to warrant the price tag but you do get a lot of document signature request. What I really want is a signature platform that autopopulates similar fields with info from a crm or form.
Founder Team
Cem_Ethicsign
May 14, 2024
Hi George,
Thank you for sharing your feedback; such insights are extremely valuable to us. If you could elaborate on the shortcomings you've noticed in the product and the features that would be game-changers for you, we can incorporate them into our roadmap. Don't forget to vote on the improvements already on our roadmap at 'https://ethicsign.canny.io/' or make new requests. Your feedback, like...
Verified purchaser
No Support & cannot delete the invited users
I am having a terrible time keeping up with ethic sign. They have absolutely no support and I cannot delete the users i have invited - Furthermore the docs cannot be taken back if the other party doesn't sign.
Cem_Ethicsign
May 14, 2025Hi itsmerico,
Thank you for your feedback, and we’re truly sorry to hear about the difficulties you’ve experienced. We also apologize for the delay in getting back to you and appreciate your patience.
To address your concerns:
You can delete invited users by navigating to the Team section in your account. From there, you’ll be able to remove users you no longer wish to keep in your team.
If...
Share Ethicsign
Verified purchaser
No support
Be aware that we have logged two support tickets, the first over two weeks old, no response whatsoever from the company.
Also now the software has stopped working altogether and we can't email our terms to clients so we have to now find an alternative.
I want a refund on this as it's not fit for purpose and I would recommend treading gently if you were thinking of using this in a critical part of your business - which lets face it, if you need a legal signature, then it is critical.
Cem_Ethicsign
May 14, 2025Hi david5247,
Thank you for reaching out, and we sincerely apologize for the inconvenience you’ve experienced.
We would like to clarify that our system continues to operate without any known issues, and we have responded to your support ticket regarding your concerns. However, we’re truly sorry that our reply did not reach you sooner, and we fully understand how frustrating delayed communication...
Share Ethicsign
Verified purchaser
Easy and very good
the app is easy for the users and very good option.
but i have issue this two days the reception didn't receive email to sign i have open ticket in website but no answer until now
Cem_Ethicsign
Jun 4, 2024Hi ibrahim.sa294
Firstly, we're delighted to hear that you find our app easy to use and a very good option.
However, we're sorry to hear about the issue you've experienced over the past two days with recipients not receiving the email to sign. We have addressed your support ticket on our website and resolved the issue.
Thank you for your patience and understanding. We are constantly working to...
Share Ethicsign
Verified purchaser
Not what I needed but great for solopreneurs
Product works great for single person or very small teams. Easy to use and works well but not for more than 1-2 people. Was hoping to find a better product at a better price than docusign.
Cem_Ethicsign
May 29, 2024Hi susan622, thank you for your feedback!
We appreciate you taking the time to share your thoughts. We're glad to hear that you find our product easy to use and effective for small teams or individual use We understand that scalability is important, and we're continuously working on improvements to better serve larger teams. If you have any specific suggestions or features you'd like to see,...
Share Ethicsign
Verified purchaser
It’s simple and it works but not for advanced users
I tried the software and although I did get a refund I would like to share my experience with other sumolings.
The software registration was good. Once inside the platform it was very lacklustre with a simple interface. I tried to create a legal doc as I have done many times prior with other platform and it was not too friendly. The features were very simple and I was expecting a lot more from this deal. Compared to appsumo original just launched. This did not offer anything super creative to warrant the price tag but you do get a lot of document signature request. What I really want is a signature platform that autopopulates similar fields with info from a crm or form.
Cem_Ethicsign
May 14, 2024Hi George,
Thank you for sharing your feedback; such insights are extremely valuable to us. If you could elaborate on the shortcomings you've noticed in the product and the features that would be game-changers for you, we can incorporate them into our roadmap. Don't forget to vote on the improvements already on our roadmap at 'https://ethicsign.canny.io/' or make new requests. Your feedback, like...
Share Ethicsign