A: Hey there, this feature will be included with the new Event Page design we're working on. At the moment, we don't offer a way to add fees since the current event page design does not feature a transparent way to display multiple items and fees. The new event page design has a brand-new cart system allowing multiple purchases and fee-payer options. We expect the new event page to be released by...
Please consider the following requests for improvement:
Implement a 'Pay What You Want' feature that can be toggled on or off alongside our current pricing, allowing two flexible payment options. Resolve the issue with the main links not functioning properly. Ensure the platform remains stable and responsive, especially when new features or changes are added. Allow us to customize the star icon with our own logo. Overall, the platform is easy to use, and we’re excited to continue using it. We look forward to your growth and new features like chat
We'll consider adding a "Pay what you want" feature. I believe we've resolved the link issue by enrolling your account in the Domains v2 early access, which eliminates the Cloudflare requirement and provides a cleaner way to manage your domains.
We automatically remove EventConnect's star logo when you are using a custom domain. Also, as a Club member,...
Thanks for considering the "Pay What You Want" feature – excited to see it soon! The new domains link looks great after the update, and it's super easy to use! I linked mine, but I still see the star logo. I added a website under the venue, but the link doesn’t seem to work. Thanks for all your help and the awesome work! VIPTicketPass.com
Hey there, sorry for the late response. I didn't check this thread since we handled those issues on our messenger.
The star logo is automatically removed when you use a custom domain. Please keep in mind that redirecting to your event page will not remove the EventConnect logo, you'll need to add our DNS records (listed on the Domains page) to serve the event page under your domain.
If you are having trouble with the DNS setup, I'd be happy to help. Just send us a message on our messenger and we'll assist you with the DNS configurations and help you troubleshoot.
Q: I am seriously considering adopting your platform for organizing our events
our type of events also has among its goals that of facilitating networking between participants, it would be very important to be able to allow participants to easily exchange contacts using the app. I looked at the roadmap, but I did not find this feature among those coming soon.
Creating a social experience for attendees is a goal of EventConnect. With the mobile app coming, we will be adding a chat and lobby experience to the platform. The app will also provide a new way to publish announcements for the organizers. The app's chat feature will allow attendees to communicate and find each other, also optionally displaying social...
We are adding languages based on requests from our users. If you are interested in using EventConnect and would like to see Spanish language support, let me know and we'll work on it.
A: Hey there, thank you for the question. You can sell free tickets on EventConnect. We don't collect any fees for free tickets or events that use our "Manual Payments" option.
Q: Adding a service fee
Hi there,
Is there an option to add a service free with this app to cover our expenses when we use it? Ex: Ticket is $25 (service fee is $3 per ticket)
Thanks!
threos
Sep 14, 2024A: Hey there, this feature will be included with the new Event Page design we're working on. At the moment, we don't offer a way to add fees since the current event page design does not feature a transparent way to display multiple items and fees. The new event page design has a brand-new cart system allowing multiple purchases and fee-payer options. We expect the new event page to be released by...
Q: Pay What You Want Feature
Please consider the following requests for improvement:
Implement a 'Pay What You Want' feature that can be toggled on or off alongside our current pricing, allowing two flexible payment options.
Resolve the issue with the main links not functioning properly.
Ensure the platform remains stable and responsive, especially when new features or changes are added.
Allow us to customize the star icon with our own logo.
Overall, the platform is easy to use, and we’re excited to continue using it. We look forward to your growth and new features like chat
threos
Sep 13, 2024A: Hey there, thank you for the question.
We'll consider adding a "Pay what you want" feature. I believe we've resolved the link issue by enrolling your account in the Domains v2 early access, which eliminates the Cloudflare requirement and provides a cleaner way to manage your domains.
We automatically remove EventConnect's star logo when you are using a custom domain. Also, as a Club member,...
Verified purchaser
Thanks for considering the "Pay What You Want" feature – excited to see it soon!
The new domains link looks great after the update, and it's super easy to use! I linked mine, but I still see the star logo.
I added a website under the venue, but the link doesn’t seem to work.
Thanks for all your help and the awesome work!
VIPTicketPass.com
Hey there, sorry for the late response. I didn't check this thread since we handled those issues on our messenger.
The star logo is automatically removed when you use a custom domain. Please keep in mind that redirecting to your event page will not remove the EventConnect logo, you'll need to add our DNS records (listed on the Domains page) to serve the event page under your domain.
If you are having trouble with the DNS setup, I'd be happy to help. Just send us a message on our messenger and we'll assist you with the DNS configurations and help you troubleshoot.
Q: I am seriously considering adopting your platform for organizing our events
our type of events also has among its goals that of facilitating networking between participants, it would be very important to be able to allow participants to easily exchange contacts using the app.
I looked at the roadmap, but I did not find this feature among those coming soon.
threos
Sep 12, 2024A: Hey there, thank you for the question.
Creating a social experience for attendees is a goal of EventConnect. With the mobile app coming, we will be adding a chat and lobby experience to the platform. The app will also provide a new way to publish announcements for the organizers. The app's chat feature will allow attendees to communicate and find each other, also optionally displaying social...
Q: Do you think you will have Spanish available by end of the year? Thanks!
threos
Sep 12, 2024A: Hey there, thank you for the question.
We are adding languages based on requests from our users. If you are interested in using EventConnect and would like to see Spanish language support, let me know and we'll work on it.
Cheers,
Eray
Q: Are we able to "sell" free tickets, like to a community event?
We hold several no entry cost events throughout the year and make our money on merch sales. Can we "sell" a free ticket?
threos
Sep 10, 2024A: Hey there, thank you for the question. You can sell free tickets on EventConnect. We don't collect any fees for free tickets or events that use our "Manual Payments" option.
Cheers,
Eray