Q: Pay What You Want Feature
Please consider the following requests for improvement:
Implement a 'Pay What You Want' feature that can be toggled on or off alongside our current pricing, allowing two flexible payment options.
Resolve the issue with the main links not functioning properly.
Ensure the platform remains stable and responsive, especially when new features or changes are added.
Allow us to customize the star icon with our own logo.
Overall, the platform is easy to use, and we’re excited to continue using it. We look forward to your growth and new features like chat
threos
Sep 13, 2024A: Hey there, thank you for the question.
We'll consider adding a "Pay what you want" feature. I believe we've resolved the link issue by enrolling your account in the Domains v2 early access, which eliminates the Cloudflare requirement and provides a cleaner way to manage your domains.
We automatically remove EventConnect's star logo when you are using a custom domain. Also, as a Club member, we replace the EventConnect logo on the ticket e-mail with your event's logo.
We have come a long way in terms of stability. We monitor core web and ticketing functions 24/7 with automated tests. We have also increased data replication to improve availability and data safety.
Looking forward to sharing new features coming up soon.
Cheers,
Eray
joshforde
Verified purchaser
Thanks for considering the "Pay What You Want" feature – excited to see it soon!
The new domains link looks great after the update, and it's super easy to use! I linked mine, but I still see the star logo.
I added a website under the venue, but the link doesn’t seem to work.
Thanks for all your help and the awesome work!
VIPTicketPass.com
Hey there, sorry for the late response. I didn't check this thread since we handled those issues on our messenger.
The star logo is automatically removed when you use a custom domain. Please keep in mind that redirecting to your event page will not remove the EventConnect logo, you'll need to add our DNS records (listed on the Domains page) to serve the event page under your domain.
If you are having trouble with the DNS setup, I'd be happy to help. Just send us a message on our messenger and we'll assist you with the DNS configurations and help you troubleshoot.