Q: I have been using the app to backup my WP to google drive.
Recently it got hacked, I have reset WP and re-installed the plugin and re-connected to google drive, but i can't see the files to choose a restore date. I tried to restore using a manual file but the extension is different. In short i can't seem to restore although I have been backing up daily. Please help!
Prabin_EverestBackup
May 15, 2024A: Greetings,
We've addressed your inquiry via our support email. The issue arose from attempting to restore incorrect files generated by the other backup plugin. Please note that the Everest Backup Plugin is designed to restore only backups created by Everest Backup Plugins. If you have further questions, don't hesitate to reach out to us through our support email.
Stay connected with our community on Facebook for updates and valuable information about the latest releases and other Everest Backup-related news. Here is the link to our Facebook Group. https://www.facebook.com/groups/everestbackup
Best regards
Prabin