Hi Sophia,\u000aA good project out here\u003B but before I make a decision on whether to purchase, would you please clarify these:\u000a\u002D On AppSumo:\u000aThere are 3 tiers with various numbers of projects \u002D Tier 3 being unlimited on everything\u000a\u002D On excelway.co\u000aThere are also 3 plans, Team (1 project\u002D10members), Business (3 projects\u002Dunlimited members), and Enterprise (everything in Business + more including unlimited projects, Custom Branding*, etc)\u000aAlso,\u000aI read your response to one sumo\u002Dling which I understand as anyone buying from Appsumo even with the Tier 3 purchase, could not benefit from your Enterprise plan. How is that normal? You cease an LTD opportunity and pay for the highest Tier with all benefices, but are still unable to customize it?\u000a\u000aIn my humble opinion, there is a disconnect somewhere \u002D and this needs to be corrected and reflected on the offer. In today\u0027s age and date, new startups and entrepreneurs want to be identified by their name, and their brand. I do believe this opinion is shared by many in this beautiful community.\u000aThanks in advance for your attention.

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Sophia_ExcelWay · Answer

Hi there, \u000a\u000aThanks so much for your feedback! \u000a\u000aBy reading your comment, I think that there is a misunderstanding as to what our Enterprise Plan offers. \u000a\u000aThe Enterprise Plan is a totally \u0022à la carte\u0022 plan made for government agencies and medium and large businesses that have sometimes special requirements depending on their local regulations.  In this context, having a self\u002Dhosted ExcelWay environment (or hosted on a specific VPS) is the most important offer to our clients and that\u0027s what led some of them to have a custom domain. That\u0027s why our process for this is totally manual and requires a dedicated person to install and monitor the environment etc.. Any business that would offer this entire service for free or through a LTD would just be a bad business that is signing its own death warrant. \u000a\u000aThe differences between the Business and Enterprise Plan are on the services we offer (training, consulting, environment monitoring) which require dedicated staff and expertise, and not on the features we offer on the platform. When a company that is paying a much (much) higher price is asking for a feature (and that we accept to develop it because it fits the vision of the product), we generally upgrade ALL the users in the Business Plan and make them benefit from that feature. \u000a\u000aThe generation of a specific subdomain and the customization of the primary color of the app has never been a priority request for any of our customers so far and we\u0027re very happy to learn from the AppSumo community that it is important for some users. \u000a\u000aIn that case, we will consider it as a potential upgrade to the Business Plan and we\u0027d be happy to learn more about this need, the use cases and how it creates value through one of our customer interviews. If you\u0027d be interested to participate to one of these, please feel free to reach out to support@excelway.co. \u000a\u000aI hope this answers you question, \u000a\u000aBest, \u000a\u000aSophia

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